FDA Adverse Event Malfunction Summary report: N

ADVIA 2120 WITH DAA AUTOSAMPLER

MDR report key: 2822434 · Received November 7, 2012

Report

Report Number
2432235-2012-00373
Event Type
Malfunction
Date Received
November 7, 2012
Date of Event
October 14, 2012
Report Date
October 14, 2012
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
GKZ
PMA / PMN Number
K102644
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SIEMENS TECHNICAL SOLUTION CENTER (TSC) CONTACTED THE OPERATOR AND VERIFIED THAT THERE WAS NO INTERVENTION BEYOND THE ER. THE OPERATOR USED OVER-THE-COUNTER EYE DROPS FOR DRY EYES. SHE WAS FEELING WELL AND DID NOT HAVE FURTHER COMPLAINTS. THE CAUSE OF THE EVENT IS A USER ERROR: THE OPERATOR DID NOT USE GOGGLES OR A FACE SHIELD WHILE WORKING WITH THE INSTRUMENT. AS PER SIEMENS LABELING (CUSTOMER BULLETIN 10813385 REV. A, 2012-07): "ADVIA HEMATOLOGY OPERATOR'S GUIDE SAFETY PRECAUTIONS CURRENTLY STATE THAT WHEN USING OR HANDLING ADVIA EZ KLEEN / EZ WASH, BLEACH, ANY CLEANING OR ANTIVIRAL AGENT, OR ANY OTHER POTENTIALLY HAZARDOUS LIQUIDS, TO WEAR PROTECTIVE CLOTHING, GLOVES, AND SAFETY GLASSES. TO PROVIDE OPTIMAL SAFETY, SIEMENS IS NOW ALSO RECOMMENDING THE USE OF FACE SHIELDS IN ADDITION TO SAFETY GLASSES WHENEVER HANDLING POTENTIALLY HAZARDOUS MATERIALS."

Description of Event or Problem · 1

WHILE AN OPERATOR WAS BACK-FLUSHING THE FLOW-CELL OF AN ADVIA 2120 INSTRUMENT, THE CLEANING SYRINGE POPPED LOOSE FROM THE TUBING OF VALVE V24 AND EZ WASH SOLUTION SPLASHED INTO THE OPERATOR'S EYES. THE OPERATOR RINSED THE EYES FOR 15 MINUTES AND VISITED AN EMERGENCY ROOM (ER). ACCORDING TO THE OPERATOR, THERE WERE NO SCRATCHES, PH AND VISUAL ACUITY WERE FINE. THERE ARE NO KNOWN REPORTS OF OPERATOR INTERVENTION BEYOND THE ER OR ADVERSE HEALTH CONSEQUENCES DUE TO THE SPLASH OF EZWASH SOLUTION INTO EYES OF THE OPERATOR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ADVIA 2120 WITH DAA AUTOSAMPLER HEMATOLOGY ANALYZER GKZ SIEMENS HEALTHCARE DIAGNOSTICS INC. ADVIA 2120 WITH DAA AUTOSAMPLER

Patients

Seq Age Sex Outcome Treatment
1