FDA Adverse Event Malfunction Summary report: N

SEVEN CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 2822397 · Received November 7, 2012

Report

Report Number
3004753838-2012-00301
Event Type
Malfunction
Date Received
November 7, 2012
Date of Event
October 14, 2012
Report Date
October 14, 2012
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P050012
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2012 TO REPORT THAT AFTER REMOVAL OF SENSOR ON THE SAME DAY, THE WIRE WAS MISSING FROM UNDERSIDE OF SENSOR POD. THE PATIENT REMOVED THE SENSOR POD FROM HIS BODY WITHOUT THE TRANSMITTER ATTACHED, WHICH IS A PRACTICE AGAINST CGM'S USER'S GUIDE RECOMMENDATIONS. NO PORTION OF THE WIRE IS VISIBLE AT THE INSERTION SITE. AT THE TIME OF HIS CALL TO TECHNICAL SUPPORT, PATIENT REPORTS NO PAIN, NO MEDICAL INTERVENTION, AND THAT HE IS IN FINE CONDITION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SEVEN CONTINUOUS GLUCOSE MONITORING SYSTEM MDS MDS DEXCOM, INC. 9500-03 5039461

Patients

Seq Age Sex Outcome Treatment
1 25 YR Other