FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 2821799 · Received November 6, 2012

Report

Report Number
2939301-2012-12845
Event Type
Malfunction
Date Received
November 6, 2012
Report Date
October 25, 2012
Manufacturer
LIFESCAN INC.
Product Code
NBW
PMA / PMN Number
K082590
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

THERE IS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. HOWEVER, THIS COMPLAINT IS BEING REPORTED BECAUSE A PATIENT CONTACTED LIFESCAN ALLEGING THAT THE SUBJECT METER READ INACCURATELY HIGH COMPARED TO ANOTHER METER. THE PATIENT OBTAINED BLOOD GLUCOSE RESULTS OF "367 MG/DL" WITH ANOTHER METER AND AN UNSPECIFIED RESULT FROM A LIFESCAN METER, PERFORMED WITHIN 30 MINUTES OF EACH OTHER. THE ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC. 3345900

Patients

Seq Age Sex Outcome Treatment
1 2 YR