FDA Adverse Event Malfunction Summary report: N

GLUCOMETER ELITE 4 BASIC

MDR report key: 282159 · Received June 6, 2000

Report

Report Number
1810909-2000-00025
Event Type
Malfunction
Date Received
June 6, 2000
Date of Event
May 8, 2000
Report Date
June 6, 2000
Manufacturer
KDK CORPORATION
Product Code
NBW
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
UNKNOWN

Narratives

Description of Event or Problem · 1

THE COMPLAINT INDICATES RECEIVING ERRATIC RESULTS FROM THE ELITE SYSTEM. FOR EXAMPLE RESULTS VARY FROM 200 TO 70 MG/DL WHEN PERFORMED AT THE SAME TIME. WHILE ON THE PHONE AN ATTEMPT WAS MADE TO REVIEW THE OPERATION OF THE SYSTEM. THE CUSTOMER DID NOT HAVE A CHECK STRIP TO EVALUATE THE ELECTRONICS. HOWEVER, IT WAS LEARNED THAT THE CUSTOMER WAS USING EXCELL OFF BRAND REAGENT STRIPS. REPLACE MATERIALS ARE BEING PROVIDED TO THE CUSTOMER FOR FURTHER TROUBLE SHOOTING. THE CUSTOMER WAS ADVISED TO CONTACT THE MANUFACTURER OF THE EXCELL OFF BRAND REAGENT STRIPS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 GLUCOMETER ELITE 4 BASIC BLOOD GLUCOSE METER NBW KDK CORPORATION 3901N *

Patients

Seq Age Sex Outcome Treatment
1 UNKNOWN