FDA Adverse Event Malfunction Summary report: N

GOLDEN COMFORTER

MDR report key: 2820891 · Received October 3, 2012

Report

Report Number
2523995-2012-00001
Event Type
Malfunction
Date Received
October 3, 2012
Date of Event
September 26, 2012
Report Date
September 28, 2012
Manufacturer
GOLDEN TECHNOLOGIES, INC.
Product Code
FNG
PMA / PMN Number
K880800
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT HAPPENED IN (B)(6). GOLDEN TECHNOLOGIES, INC. OFFERED THE THERASAGE ((B)(4)) FAR HEATING PAD AS AN OPTION ON CERTAIN MODELS OF THEIR CHAIRS. THE FAILURE IS IN THE FAR PAD AND NOT IN THE GOLDEN TECHNOLOGIES LIFT CHAIR. A SAFETY ALERT WAS ISSUED ON (B)(4) 2012 BY GOLDEN TECHNOLOGIES FOR THE FAR HEATING SYSTEM USED INSIDE SOME GOLDEN TECHNOLOGIES CHAIRS. GOLDEN HAS ASKED ALL CONSUMERS TO UNPLUG THE THERASAGE HEAT PAD AND WILL PERMANENTLY DISABLE THE FAR SYSTEM. ADDITIONALLY, GOLDEN HAS DISCONTINUED USE OF THE FAR PADS IN ANY AND ALL FUTURE PRODUCTS. THE SAFETY ALERT DOES NOT INCLUDE GOLDEN'S STANDARD HEAT AND MESSAGE SYSTEM.

Description of Event or Problem · 1

CUSTOMER WAS SITTING IN CHAIR AND TURNED ON THE OPTIONAL THERASAGE HEATING PAD. SHE HEARD A POP, GOT OFF THE CHAIR AND SAW SMOKE. THE CHAIR THEN CAUGHT ON FIRE. HUSBAND BEAT THE FLAMES OUT WITH HIS HANDS. NO INJURIES REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 GOLDEN COMFORTER LIFT CHAIR FNG GOLDEN TECHNOLOGIES, INC. PR501

Patients

Seq Age Sex Outcome Treatment
1 UNK