FDA Adverse Event Malfunction Summary report: N

OT VERIO PRO METER

MDR report key: 2820878 · Received November 6, 2012

Report

Report Number
3008382007-2012-06027
Event Type
Malfunction
Date Received
November 6, 2012
Report Date
October 18, 2012
Manufacturer
LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

THE PATIENT CONTACTED LFS ALLEGING INACCURATE READINGS ON THEIR ONE TOUCH VERIO PRO METER. THE PATIENT HAD OBTAINED A 33 MMOL/L AND A 14 MMOL/L . THE PATIENT DENIED EXHIBITING ANY SYMPTOMS DUE TO THE ALLEGED ISSUE. THE COMPLAINT IS BEING REPORTED SINCE THE RESULTS ARE FALL OUT OF RANGE. A VIAL OF CONTROL SOLUTION WAS SENT TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT VERIO PRO METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN EUROPE, A DIVISION OF CILAG GMBH INTL

Patients

Seq Age Sex Outcome Treatment
1 38 YR