FDA Adverse Event Malfunction Summary report: N

ORTHO SUMMIT SAMPLE HANDLING SYSTEM

MDR report key: 281647 · Received June 7, 2000

Report

Report Number
2250051-2000-00164
Event Type
Malfunction
Date Received
June 7, 2000
Date of Event
April 20, 2000
Report Date
May 4, 2000
Manufacturer
HAMILTON BONADUZ AG
Product Code
JTC
Product Problem
Yes
Report Source
Distributor report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT WHILE RUNNING AN HEPATITIS C VIRUS ASSAY, SUMMIT SAMPLE HANDLER DID NOT PIPETTE THE CORRECT AMOUNT OF SAMPLE AND/OR DILUENT AND DID NOT GIVE AN ERROR MESSAGE. AN ORTHO FIELD SVC ENGINEER WAS DISPATCHED, AND COMPLAINT WAS CONFIRMED. FSE REPLACED TIPS, PLUNGER CLAMPS AND "LLD" SPRINGS. NO DEATH OR SERIOUS INJURY WAS ASSOCIATED WITH THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO-CLINICAL DIAGNOSTICS COMPLAINT NUMBER 00-02207-05.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ORTHO SUMMIT SAMPLE HANDLING SYSTEM SAMPLE HANDLER JTC HAMILTON BONADUZ AG 135028 NA

Patients

Seq Age Sex Outcome Treatment
1 NA Other