FDA Adverse Event Malfunction Summary report: N

PACEART SYSTEM

MDR report key: 2813561 · Received October 31, 2012

Report

Report Number
2182208-2012-03826
Event Type
Malfunction
Date Received
October 31, 2012
Date of Event
October 16, 2012
Manufacturer
MEDTRONIC, INC.
Product Code
DPS
PMA / PMN Number
K024278
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE DATE AND TIME STAMP OF A REMOTE TRANSMISSION WAS DIFFERENT IN THE APPLICATION THAN IT WAS ON THE SYSTEM. THE CLIENT WANTED TO KNOW WHY IT WAS DIFFERENT. TECHNICAL SERVICES (TS) STARTED A REMOTE SUPPORT SESSION AND REVIEWED WHAT THE CUSTOMER WAS SEEING IN THE APPLICATION. THE ISSUE WILL BE ESCALATED FOR FURTHER INVESTIGATION. THERE WERE NO REPORTED PATIENT COMPLICATIONS AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PACEART SYSTEM SOFTWARE DPS MEDTRONIC, INC. GCIII

Patients

Seq Age Sex Outcome Treatment
1 Other