FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 2811826 · Received October 31, 2012

Report

Report Number
2182208-2012-03833
Event Type
Malfunction
Date Received
October 31, 2012
Date of Event
October 18, 2012
Manufacturer
MEDTRONIC, INC.
Product Code
NVZ
PMA / PMN Number
P890003/S145
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

THE SALES REPRESENTATIVE (SR) REPORTED THAT THE STYLUS WAS REPLACED ON THE PROGRAMMER, AND IT WAS OUT OF CALIBRATION. TECHNICAL SUPPORT (TS) EXPLAINED HOW TO ACCESS THE 'STYLUS CALIBRATION PROGRAM' ON THE PROGRAMMER. THE PROGRAM WAS RAN, AND THE STYLUS CALIBRATION WAS CORRECTED AND FUNCTIONALLY GOOD. THE PROGRAMMER REMAINS IN USE. THERE WAS NO PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CARELINK PROGRAMMER NVZ MEDTRONIC, INC. 2090X

Patients

Seq Age Sex Outcome Treatment
1 Other