FDA Adverse Event Malfunction Summary report: N

COULTER® HMX HEMATOLOGY ANALYZER WITH AUTOLOADER

MDR report key: 2803624 · Received October 24, 2012

Report

Report Number
1061932-2012-02588
Event Type
Malfunction
Date Received
October 24, 2012
Date of Event
October 8, 2012
Report Date
October 8, 2012
Manufacturer
BECKMAN COULTER INC.
Product Code
GKZ
PMA / PMN Number
K010765
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE AND FOUND THE MANUAL PROBE TO BE BENT. FSE REPLACED THE MANUAL PROBE/BSV (BLOOD SAMPLING VALVE) ASSEMBLY WHICH RESOLVED THE LEAK. REPAIR WAS VERIFIED PER ESTABLISHED PROCEDURES AND RESULTS MET PERFORMANCE SPECIFICATIONS. THE CAUSE OF THE LEAK WAS A BENT PROBE. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) STATING THAT THE RINSE BLOCK ON THEIR COULTER HMX AUTOLOADER LEAKED A FEW DROPS OF DILUENT ONTO THE COUNTER. THE CUSTOMER ALSO REPORTED THAT THE INITIAL STARTUP FAILED PLATELET (PLT) BACKGROUND AND UPON REPEAT, STARTUP PASSED. THE CUSTOMER WAS WEARING PERSONAL PROTECTIVE EQUIPMENT (PPE) CONSISTING OF A GOWN, GLOVES AND GOGGLES. NO INJURY OR EXPOSURE WAS REPORTED. THE CUSTOMER HAD NOT RUN ANY PATIENT SAMPLES. NO PATIENT SAMPLES OR RESULTS WERE AFFECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® HMX HEMATOLOGY ANALYZER WITH AUTOLOADER AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER INC. HMX AL NA

Patients

Seq Age Sex Outcome Treatment
1