FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK SPIRIT

MDR report key: 2803117 · Received October 19, 2012

Report

Report Number
2183996-2012-01621
Event Type
Malfunction
Date Received
October 19, 2012
Date of Event
October 18, 2012
Report Date
May 10, 2013
Manufacturer
ROCHE INSULIN DELIVERY SYSTEMS INC.
Product Code
LZG
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SW
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

CONCLUSION THE COMPLAINT CANNOT BE VERIFIED DUE TO CARELESS HANDLING OF THE PRODUCT. RESULT THE SOFTCOMPONENTS OF THE HOUSING ARE WORN DOWN HEAVILY. THEREFORE, MOISTURE ENTERED THE INSULIN PUMP AND DESTROYED THE PUMP ELECTRONICS. THE BUTTONS PASSED THE FUNCTIONAL INVESTIGATION SUCCESSFUL AND COMPLY WITH THE SPECIFICATION. THE PROBLEM MENTIONED BY THE CUSTOMER IS RELATED TO CARELESS HANDLING OF THE PRODUCT.

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFORMATION CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFORMATION IS OBTAINED, IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

PATIENT REPORTED THE PROTECTIVE RUBBER ON THE UP BUTTON IS WORN AND THE BUTTON HAS TO BE PRESSED HARD AND AT A PARTICULAR ANGLE FOR THE INFUSION DEVICE TO RESPOND. PATIENT REPORTED THE DOWN BUTTON IS STARTING TO ACT SIMILARLY. THE INFUSION DEVICE WAS REQUESTED FOR EVALUATION. NO PHYSIOLOGICAL EFFECTS WERE REPORTED, AND THE PATIENT DID NOT REQUIRE TREATMENT FROM A HEALTH CARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK SPIRIT LZG ROCHE INSULIN DELIVERY SYSTEMS INC. 00700006862 NA

Patients

Seq Age Sex Outcome Treatment
1 RELATED ACCESSORIES| INSULIN INFUSION PUMP| INSULIN