FDA Adverse Event Malfunction Summary report: N

COBAS INTEGRA 400 PLUS

MDR report key: 2802880 · Received October 24, 2012

Report

Report Number
1823260-2012-05363
Event Type
Malfunction
Date Received
October 24, 2012
Date of Event
October 9, 2012
Report Date
December 18, 2012
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K951595
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

NO INVESTIGATION OF THIS EVENT WAS POSSIBLE AS THE CUSTOMER HAS RETIRED THE ANALYZER AND WOULD NOT LET THE FIELD SERVICE REPRESENTATIVE EXAMINE IT. THIS ISSUE IS CONSISTENT WITH BEING DUE TO HEAT DAMAGE ON THE PLANAR WINDING PRINTED CIRCUIT BOARD CAUSED BY AN INSUFFICIENT COOLING AIR FLOW. THERE WAS NO RISK OF FIRE AND NO ONE WAS INJURED. ALL PARTS AND PLASTICS ARE UL RATED ACCORDINGLY.

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA.

Description of Event or Problem · 1

THE CUSTOMER STATED THEY HAD SPARKS FLYING OUT OF THE TOP LEFT CORNER OF THEIR INTEGRA 400 PLUS ANALYZER. THE FIRE DEPARTMENT CAME TO THE LABORATORY. THE INSTRUMENT WAS UNPLUGGED. THERE WAS AN ELECTRONIC SMELL, BUT NO SMOKE. NO ONE WAS INJURED AND NO ONE WAS TREATED FOR ANYTHING. THE CUSTOMER DECLINED A SERVICE VISIT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS INTEGRA 400 PLUS CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1