FDA Adverse Event Malfunction Summary report: N

COBAS INTEGRA 800

MDR report key: 2801635 · Received October 23, 2012

Report

Report Number
1823260-2012-05332
Event Type
Malfunction
Date Received
October 23, 2012
Date of Event
September 24, 2012
Report Date
January 4, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K951595
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
HK
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA. THIS EVENT OCCURED IN (B)(6) . (B)(4).

Additional Manufacturer Narrative · 1

A DEFINITIVE ROOT CAUSE COULD NOT BE DETERMINED. THERE WAS NO DETECTABLE ERROR IN SAMPLE HANDLING OR ANALYZER OR REAGENT PERFORMANCE.

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THEY RECEIVED QUESTIONABLE TINA-QUANT HEMOGLOBIN A1C GEN.2 (HBA1C) RESULTS ON THEIR INTEGRA 800 ANALYZERS. THE CUSTOMER STATED THEY REALIZED THEY HAD AN ISSUE BECAUSE SOME DOCTORS HAD REALIZED THEIR DIABETES MELLITUS PATIENTS HAD POOR GLUCOSE MANAGEMENT AND THEIR CLINICAL PICTURES WERE VERY STRANGE. THE CUSTOMER PROVIDED DATA FOR MULTIPLE PATIENTS, OF WHICH FIVE HAD DISCREPANT RESULTS FROM THIS ANALYZER. ALL REPEAT TESTS WERE PERFORMED ON THE SAME DAY USING THE SAME ANALYZER. THE CUSTOMER CONSIDERED THE LOWER RESULTS TO BE INCORRECT. THE FIRST PATIENT'S INITIAL HBA1C RESULT WAS 3.59%. THE REPEAT RESULT WAS 5.13%. THE SECOND PATIENT'S INITIAL HBA1C RESULT WAS 5.34%. THE REPEAT RESULT WAS 7.13%. THE THIRD PATIENT'S INITIAL HBA1C RESULT WAS 5.07%. THE FIRST REPEAT RESULT WAS 6.85%. THE SECOND REPEAT RESULT WAS 6.73%. THE FOURTH PATIENT'S INITIAL HBA1C RESULT WAS 5.81%. THE FIRST REPEAT RESULT WAS 8.68%. THE SECOND REPEAT RESULT WAS 8.25% ON (B)(6) 2012, THE FIFTH PATIENT'S INITIAL HBA1C RESULT WAS 4.34%. THE FIRST REPEAT RESULT WAS 6.69%. THE SECOND REPEAT RESULT WAS 6.76%. THE CUSTOMER DID NOT REPORT ANY HARM TO THE PATIENTS. THE HBA1C REAGENT LOT NUMBER WAS 657768 AND THE EXPIRATION DATE WAS NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS INTEGRA 800 CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1