FDA Adverse Event Malfunction Summary report: N

IVORY CLAMP

MDR report key: 2799727 · Received October 15, 2012

Report

Report Number
1925223-2012-00194
Event Type
Malfunction
Date Received
October 15, 2012
Report Date
September 19, 2012
Manufacturer
HERAEUS KULZER LLC
Product Code
EEF
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

ALTHOUGH WE HAVE NOT ESTABLISHED THAT THE DEVICE CAUSED OR CONTRIBUTED TO THE EVENT, WE'RE REPORTING IT OUT OF CAUTION TO BE COMPLIANT WITH 21 CFR PART 803 AND OUT OF AN ABUNDANCE OF CAUTION. CONCLUSION: DEVICE BREAKAGE IS ADDRESSED IN THE DIRECTIONS FOR USE. THE DIRECTIONS STATE, "CAUTION: MODIFICATION, OVEREXTENDING, BENDING OR EXTENDED USE OF THE CLAMP MAY CAUSE BREAKAGE." COMPLAINT: CLAMP BROKE UPON USE. EVALUATION SUMMARY: THE CLAMP IS DISTORTED FROM ITS ORIGINAL SHAPE. WHEN REASSEMBLED IT WAS OBVIOUSLY PERMANENTLY DEFORMED, UNABLE TO RETURN TO ITS ORIGINAL FORMED SHAPE AND JAW PROXIMITY. CAUSE OF BREAKAGE: MISUSE. CONCLUSION: OVEREXTENSION CAUSED PERMANENT DEFORMATION TO THE CLAMP AND SUBSEQUENTLY BREAKAGE OF THE CLAMP. DUE TO THE AFOREMENTIONED FACT THAT THIS WAS CUSTOMER MISUSE, NO FURTHER ACTION IS DEEMED NECESSARY AT THIS TIME. THE INVESTIGATION IS CLOSED. CAPA MEASURES ARE NOT PROPOSED OR INITIATED.

Description of Event or Problem · 1

DEALER EMAILED A COMPLAINT FROM A CUSTOMER THAT, "CLAMP BROKE UPON USE."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 IVORY CLAMP EEF CLAMP, RUBBER DAM EEF HERAEUS KULZER LLC SS 14A REG MOLAR S1

Patients

Seq Age Sex Outcome Treatment
1