FDA Adverse Event Other Summary report: N

SONICARE

MDR report key: 2799710 · Received October 11, 2012

Report

Report Number
3026630-2012-00013
Event Type
Other
Date Received
October 11, 2012
Date of Event
September 12, 2012
Report Date
October 11, 2012
Manufacturer
PHILIPS ORAL HEALTHCARE
Product Code
JEQ
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4) 2012 SPOKE WITH CONSUMER AND REQUESTED THAT THE UNIT BE SENT IN FOR EVALUATION. CONSUMER STATED THAT NOTHING WAS LOOSE ON THE TOOTHBRUSH, JUST THE BRUSH HEAD. A RETURN LABEL WAS SENT TO THE CONSUMER FOR SHIPPING OF THE DEVICE. OCTBOER 11, 2012 HAVE NOT RECEIVED THE UNIT, WILL FILE A FOLLOW UP.

Description of Event or Problem · 1

(B)(6) 2012 CONSUMER STATES THAT WHILE USING THE TOOTHBRUSH THE BRUSH HEAD CAME OFF IN HER MOUTH AND HIT AN UPPER RIGHT BACK TOOTH. CONSUMER STATES THAT HER DENTIST INFORMED HER THAT THE TOOTH WAS FRACTURED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SONICARE FLEXCARE JEQ PHILIPS ORAL HEALTHCARE HX6910

Patients

Seq Age Sex Outcome Treatment
1 UNK Other