FDA Adverse Event Malfunction Summary report: N

COBAS 8000 C702 MODULE

MDR report key: 2792699 · Received October 16, 2012

Report

Report Number
1823260-2012-05152
Event Type
Malfunction
Date Received
October 16, 2012
Date of Event
September 28, 2012
Report Date
February 21, 2013
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION COULD NOT DETERMINE A SPECIFIC ROOT CAUSE. THE FIELD SERVICE REPRESENTATIVE NOTED THAT THE RINSE LINES WERE VERY DIRTY AND CLOGGED WHICH INDICATED THE FLUIDIC SYSTEM WAS NOT MAINTAINED ACCORDING TO GUIDELINES. FURTHER STUDIES PERFORMED BY THE FIELD SERVICE REPRESENTATIVE INDICATE THE ISSUE IS RESOLVED. NO ADVERSE EVENT WAS REPORTED.

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA. THIS EVENT OCCURRED IN THE (B)(6). (B)(4).

Description of Event or Problem · 1

THE CUSTOMER EXPERIENCED ISSUE WITH QC FOR CREATININE PLUS VER 2 CREATININE). AS PART OF THE INVESTIGATION, THE CUSTOMER REPEATED PATIENT SAMPLES ORIGINALLY TESTED ON (B)(6) 2012 OVER A FEW DAYS BEGINNING (B)(6) 2012 ON COBAS C702 ANALYZER SERIAL NUMBER (B)(4). QUESTIONABLE CREATININE RESULTS FOR 348 PATIENT SAMPLES WERE DISCOVERED. OF THE DATA PROVIDED, THE RESULTS FOR 278 WERE DISCREPANT. THE INITIAL RESULTS WERE REPORTED OUTSIDE THE LABORATORY. THE PATIENTS WERE NOT ADVERSELY AFFECTED. THE CREATININE REAGENT LOT NUMBER WAS 667126. THE EXPIRATIONS DATE WAS NOT PROVIDED. THE FIELD SERVICE REPRESENTATIVE RAN PERFORMANCE TESTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COBAS 8000 C702 MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1