FDA Adverse Event Injury Summary report: N

OT ULTRAMINI METER

MDR report key: 2792656 · Received October 16, 2012

Report

Report Number
2939301-2012-12065
Event Type
Injury
Date Received
October 16, 2012
Date of Event
September 28, 2012
Report Date
September 28, 2012
Manufacturer
LIFESCAN INC.
Product Code
NBW
PMA / PMN Number
K061118
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2012, THE LAY USER/ PATIENT CONTACTED LIFESCAN (LFS) ALLEGING HER ONETOUCH ULTRAMINI METER DISPLAYED A BATTERY INDICATOR MESSAGE. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION. THE ALLEGED ISSUE BEGAN ON (B)(6) 2012 AT 1015AM. THE PATIENT MANAGES HER DIABETES WITH LANTUS INSULIN (35 UNITS) AND METFORMIN PILLS (1000 MG). THE PATIENT CONTINUED TO TAKE HER USUAL DOSE OF MEDICATIONS. ABOUT 3 DAYS AFTER THE START OF THE ALLEGED ISSUE, THE PATIENT CLAIMS SHE FELT SHAKY, WEAK AND ALMOST "PASSED OUT." THE PATIENT TOOK FOOD AND/ OR DRANK A BEVERAGE AS TREATMENT. AT THE TIME OF TROUBLESHOOTING, THE CCA NOTED THERE WAS NO INDICATION OF MISUSE. THE PATIENT WAS INFORMED THE BATTERIES NEEDED TO BE REPLACED IN THE SUBJECT METER. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE, THE PATIENT REPORTEDLY DEVELOPED SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY AFTER THE ALLEGED METER ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRAMINI METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC. 3295571

Patients

Seq Age Sex Outcome Treatment
1 64 YR Life Threatening| R