FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 2791652 · Received October 15, 2012

Report

Report Number
2182208-2012-03533
Event Type
Malfunction
Date Received
October 15, 2012
Date of Event
July 17, 2012
Manufacturer
RICE CREEK MFG
Product Code
DXY
PMA / PMN Number
P890003/S065
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. EVALUATION SUMMARY: (B)(4): ANALYSIS FOUND THAT THE ANALYZER IS FUNCTIONING AND PASSES ALL FUNCTIONAL TESTING. HOWEVER, THE ANALYZER WAS NOT CONNECTING TO THE PROGRAMMER SO THAT IT CAN INITIALIZE. IT WOULD INITIALIZE ONLY WHEN THE ANALYZER SCREW WAS TIGHTENED INTO THE PROGRAMMER. A WHITE SCREEN WAS DISPLAYED JUST AS WAS REPORTED, BUT THIS WENT AWAY AFTER AN INFO DISK WAS RUN. IT WAS ALSO NOTED THAT THE LOWER CASE WAS SCRATCHED, THE LARGE HINGE PLATE BULLET COVER WAS MISSING AND THE OTHER LARGE BULLET COVER WAS DAMAGED, NO STYLUS PEN CAME WITH THE PROGRAMMER AND THE DISPLAY SCREEN DROPPED DOWN WHEN PLACED IN AN UPRIGHT POSITION. ADDITIONAL ANALYSIS WAS DONE ON THE ANALYZER. THIS ANALYSIS NOTED SOLDER FRACTURES PRESENT ON THE PRINTED CIRCUIT BOARD ASSEMBLY. AFTER THE SOLDER JOINTS WERE REFLOWED THE DEVICE PASSED FUNCTIONAL TESTING. THE FAILURE MODE WAS CONFIRMED.

Additional Manufacturer Narrative · 1

THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. EVALUATION SUMMARY: (B)(4): ANALYSIS FOUND THAT THE ANALYZER IS FUNCTIONING AND PASSES ALL FUNCTIONAL TESTING. HOWEVER, THE ANALYZER WAS NOT CONNECTING TO THE PROGRAMMER SO THAT IT CAN INITIALIZE. IT WOULD INITIALIZE ONLY WHEN THE ANALYZER SCREW WAS TIGHTENED INTO THE PROGRAMMER. A WHITE SCREEN WAS DISPLAYED JUST AS WAS REPORTED, BUT THIS WENT AWAY AFTER AN INFO DISK WAS RUN. IT WAS ALSO NOTED THAT THE LOWER CASE WAS SCRATCHED, THE LARGE HINGE PLATE BULLET COVER WAS MISSING AND THE OTHER LARGE BULLET COVER WAS DAMAGED, NO STYLUS PEN CAME WITH THE PROGRAMMER AND THE DISPLAY SCREEN DROPPED DOWN WHEN PLACED IN AN UPRIGHT POSITION.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER DID NOT CONNECT WITH THE ANALYZER. MULTIPLE ANALYZERS WERE TRIED BUT THE SCREEN STAYED WHITE.THE PROGRAMMER WAS RETURNED FOR SERVICE. IT WAS FURTHER NOTED THAT THE "BROKEN" ANALYZER WHICH WAS ALSO INCLUDED, HAD A BLANK SCREEN WHEN THE PROGRAMMER WAS SWITCHED OVER TO "ANALYZER" MODE. WHEN THE ANALYZER WAS CHANGED OUT, THE PROGRAMMER FUNCTIONED FINE IN "ANALYZER" MODE SO THIS ANALYZER WAS RETURNED. FOLLOW-UP INDICATED THAT THERE WAS NO PATIENT INVOLVEMENT ASSOCIATED WITH THIS EVENT.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER DID NOT CONNECT WITH THE ANALYZER. MULTIPLE ANALYZERS WERE TRIED BUT THE SCREEN STAYED WHITE. THE PROGRAMMER WAS RETURNED FOR SERVICE. IT WAS FURTHER NOTED THAT THE "BROKEN" ANALYZER WHICH WAS ALSO INCLUDED, HAD A BLANK SCREEN WHEN THE PROGRAMMER WAS SWITCHED OVER TO "ANALYZER" MODE. WHEN THE ANALYZER WAS CHANGED OUT, THE PROGRAMMER FUNCTIONED FINE IN "ANALYZER" MODE SO THIS ANALYZER WAS RETURNED. FOLLOW-UP INDICATED THAT THERE WAS NO PATIENT INVOLVEMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CARELINK PULSE-GENERATOR, PACEMAKER, IMPLANTABLE DXY RICE CREEK MFG 2290

Patients

Seq Age Sex Outcome Treatment
1 Other