FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 2791510 · Received October 15, 2012

Report

Report Number
2182208-2012-03320
Event Type
Malfunction
Date Received
October 15, 2012
Date of Event
July 26, 2012
Manufacturer
MEDTRONIC, INC.
Product Code
KRG
PMA / PMN Number
P890003/S065
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CY
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED OUTSIDE THE U.S. ALL INFORMATION PROVIDED IS INCLUDED IN THIS REPORT. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PATIENT INFORMATION IS NOT GENERALLY AVAILABLE DUE TO CONFIDENTIALITY CONCERNS.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED OUTSIDE THE US. ALL INFORMATION PROVIDED IS INCLUDED IN THIS REPORT. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PATIENT INFORMATION IS NOT GENERALLY AVAILABLE DUE TO CONFIDENTIALITY CONCERNS. EVALUATION SUMMARY (B)(4): THE PROGRAMMER WAS RETURNED AND IT WAS NOTED UPON INCOMING INSPECTION THAT A HARDWARE UPDATE WAS REQUIRED. ANALYSIS DID CONFIRM THE CUSTOMER COMMENT THAT THE PROGRAMMER WOULD NOT START UP. ANALYSIS ALSO FOUND THAT THE STYLUS CABLE WAS DAMAGED, THERE WAS NO PAPER IN THE PRINTER, THE SILICONE LAYER OF THE RADIO FREQUENCY HEAD WAS MISSING, THE POWER BAY WAS DEFECTIVE, THE FAN WAS NOISY AND THE KEYBOARD HINGES DEFECTIVE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER WOULD NOT START. THE PROGRAMMER WAS REPLACED. THERE WAS NO PATIENT INVOLVEMENT INDICATED. IT WAS FURTHER REPORTED THAT THE PROGRAMMER WAS RETURNED AND ANALYZED AND TESTED OUT OF SPECIFICATION.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER WOULD NOT START. THE PROGRAMMER WAS REPLACED. THERE WAS NO PATIENT INVOLVEMENT INDICATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CARELINK PROGRAMMER KRG MEDTRONIC, INC. 2090

Patients

Seq Age Sex Outcome Treatment
1 Other