CARELINK
Report
- Report Number
- 2182208-2012-03320
- Event Type
- Malfunction
- Date Received
- October 15, 2012
- Date of Event
- July 26, 2012
- Manufacturer
- MEDTRONIC, INC.
- Product Code
- KRG
- PMA / PMN Number
- P890003/S065
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CY
- Reporter Occupation
- OTHER
Narratives
THIS EVENT OCCURRED OUTSIDE THE U.S. ALL INFORMATION PROVIDED IS INCLUDED IN THIS REPORT. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PATIENT INFORMATION IS NOT GENERALLY AVAILABLE DUE TO CONFIDENTIALITY CONCERNS.
THIS EVENT OCCURRED OUTSIDE THE US. ALL INFORMATION PROVIDED IS INCLUDED IN THIS REPORT. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. PATIENT INFORMATION IS NOT GENERALLY AVAILABLE DUE TO CONFIDENTIALITY CONCERNS. EVALUATION SUMMARY (B)(4): THE PROGRAMMER WAS RETURNED AND IT WAS NOTED UPON INCOMING INSPECTION THAT A HARDWARE UPDATE WAS REQUIRED. ANALYSIS DID CONFIRM THE CUSTOMER COMMENT THAT THE PROGRAMMER WOULD NOT START UP. ANALYSIS ALSO FOUND THAT THE STYLUS CABLE WAS DAMAGED, THERE WAS NO PAPER IN THE PRINTER, THE SILICONE LAYER OF THE RADIO FREQUENCY HEAD WAS MISSING, THE POWER BAY WAS DEFECTIVE, THE FAN WAS NOISY AND THE KEYBOARD HINGES DEFECTIVE.
IT WAS REPORTED THAT THE PROGRAMMER WOULD NOT START. THE PROGRAMMER WAS REPLACED. THERE WAS NO PATIENT INVOLVEMENT INDICATED. IT WAS FURTHER REPORTED THAT THE PROGRAMMER WAS RETURNED AND ANALYZED AND TESTED OUT OF SPECIFICATION.
IT WAS REPORTED THAT THE PROGRAMMER WOULD NOT START. THE PROGRAMMER WAS REPLACED. THERE WAS NO PATIENT INVOLVEMENT INDICATED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | CARELINK | PROGRAMMER | KRG | MEDTRONIC, INC. | 2090 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |