FDA Adverse Event Malfunction Summary report: N

CARELINK PROGRAM W/TELEMETRY C

MDR report key: 2790413 · Received October 15, 2012

Report

Report Number
2182208-2012-03456
Event Type
Malfunction
Date Received
October 15, 2012
Manufacturer
MEDTRONIC, INC.
Product Code
DXY
PMA / PMN Number
P890003/S080
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS REPORT IS BASED SOLELY ON DEVICE RETURN AND ANALYSIS. NO INFORMATION TO SUGGEST A DEVICE-RELATED ADVERSE EVENT OR PRODUCT PROBLEM WAS RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. EVALUATION SUMMARY: (B)(4): ANALYSIS FOUND THAT THE LEFT KEYBOARD HINGE WAS BROKEN, THE PRINTER DOOR HANDLE WAS GONE AND THE PAPER GUIDE WAS MISSING, THE SLIDE COVER RAILS FOR THE KEYBOARD SLIDE PLATE WERE BENT, THE UPPER AND LOWER CASE HANDLES OF THE PROGRAMMER WERE BROKEN, THE SYSTEM FAN WAS NOISY AND THE STYLUS PEN DID NOT PLUG ALL THE WAY INTO THE CONNECTION OF THE MAIN PROCESSING UNIT CIRCUIT BOARD.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE DOOR TO THE RADIO FREQUENCY HEAD COMPARTMENT IS BROKEN. ALSO, THE PRINTER TRAY HANDLE/RELEASE IS BROKEN RESULTING IN DIFFICULTY IN REMOVING TO REPLACE PAPER. THE DEVICE WAS RETURNED TO THE MANUFACTURER, ANALYZED, AND TESTED OUT OF SPECIFICATION. NO PATIENT INVOLVEMENT OR COMPLICATIONS WERE REPORTED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CARELINK PROGRAM W/TELEMETRY C PROGRAMMER DXY MEDTRONIC, INC. 2090W

Patients

Seq Age Sex Outcome Treatment
1 Other