FDA Adverse Event Injury Summary report: N

OT ULTRAMINI METER

MDR report key: 2790063 · Received October 15, 2012

Report

Report Number
2939301-2012-12049
Event Type
Injury
Date Received
October 15, 2012
Date of Event
September 17, 2012
Report Date
September 27, 2012
Manufacturer
LIFESCAN INC.
Product Code
NBW
PMA / PMN Number
K061118
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

ON (B)(6) 2012, THE LAY USER/ PATIENT CONTACTED LIFESCAN (LFS) ALLEGING AN ISSUE WITH MISSING SEGMENTS ON HIS ONETOUCH ULTRAMINI METER. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION. THE ALLEGED ISSUE BEGAN IN (B)(6) 2012. THE PATIENT MANAGES HIS DIABETES WITH ORAL MEDICATIONS AND INSULIN (TYPES/ AMOUNTS NOT SPECIFIED). THE PATIENT REPORTEDLY CONTINUED TO TAKE HIS USUAL DOSE OF MEDICATIONS FOR THE LAST 2 WEEKS PRIOR TO CONTACTING LFS. ON (B)(6) 2012, THE PATIENT CLAIMS HE FELT A SYMPTOM OF THIRSTY. THE PATIENT DENIED RECEIVING MEDICAL TREATMENT. AT THE TIME OF TROUBLESHOOTING, THE CCA NOTED THERE WAS NO INDICATION OF MISUSE. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT REPORTEDLY DEVELOPED SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY AFTER THE ALLEGED METER ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRAMINI METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC.

Patients

Seq Age Sex Outcome Treatment
1 43 YR Life Threatening