FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK FLEXLINK

MDR report key: 2781882 · Received October 5, 2012

Report

Report Number
2183996-2012-01502
Event Type
Malfunction
Date Received
October 5, 2012
Date of Event
September 25, 2012
Report Date
March 29, 2013
Manufacturer
ROCHE INSULIN DELIVERY SYSTEMS INC.
Product Code
FPA
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFO CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFO IS OBTAINED, IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

THE CUSTOMER MATERIAL HAD BEEN LOST, (B)(4) WAS INITIATED TO FOLLOW UP THIS ISSUE. THE COMPLAINT CANNOT BE VERIFIED. NO LOT NUMBER IS KNOWN, NO INVESTIGATION COULD BE PERFORMED. THEREFORE, THE COMPLAINT CANNOT BE VERIFIED. THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED. NO PRODUCT RETURNED FOR EVALUATION.

Description of Event or Problem · 1

ON (B)(6) 2012, IT WAS REPORTED THAT THE INFUSION SET IS LEAKING INSULIN WHERE THE TUBING IS ATTACHED TO THE CANNULA. THE PT NOTICED THE LEAK BECAUSE HIS SHIRT WAS WET WITH INSULIN. THE INFUSION DEVICE DID NOT DISPLAY ANY ERROR OR ALERT MESSAGES. THE PT EXPERIENCED ELEVATED BLOOD GLUCOSE LEVELS AT THIS TIME. THE PT STATED THAT THE CANNULA COULD BE TOO SHORT FOR HIS BODY. HIS NORMAL BLOOD GLUCOSE LEVEL RANGE IS 5 TO 5.7 MMOL/L (90-135 MG/DL). DURING THE TIME OF THE EVENT THE PT'S BLOOD GLUCOSE LEVELS WERE BETWEEN 15 50 20 MMOL/L (270 TO 360 MG/DL). THE PT DID NOT REQUIRE MEDICAL ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. THE INFUSION SETS WERE REPLACED. NO PRODUCT WAS REQUESTED TO BE RETURNED FOR EVALUATION BECAUSE IT HAD BEEN DISCARDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK FLEXLINK FPA ROCHE INSULIN DELIVERY SYSTEMS INC. 00700006959 UNK

Patients

Seq Age Sex Outcome Treatment
1 52 YR INSULIN INFUSION PUMP| INSULIN| ACCESSORIES