FDA Adverse Event Malfunction Summary report: N

ACCU-CHEK FLEXLINK

MDR report key: 2781867 · Received October 5, 2012

Report

Report Number
2183996-2012-01515
Event Type
Malfunction
Date Received
October 5, 2012
Date of Event
June 27, 2012
Report Date
March 27, 2013
Manufacturer
ROCHE INSULIN DELIVERY SYSTEMS INC.
Product Code
FPA
PMA / PMN Number
NA
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THIS INCIDENT OCCURRED OUTSIDE THE UNITED STATES. INFO CONTAINED WITHIN THIS REPORT IS ALL THAT IS AVAILABLE AT THIS TIME. IF FURTHER INFO IS OBTAINED, IT WILL BE PROVIDED IN THE SUPPLEMENTAL REPORT.

Additional Manufacturer Narrative · 1

THE REFERENCE SAMPLES WERE ANALYZED AGAINST THE CUSTOMER'S ALLEGATION. THE COMPLAINT DESCRIBING A LEAKY ON THE HEAD SET CANNOT BE VERIFIED, THE HEAD SET MEETS PRODUCT SPECIFICATIONS. THE REFERENCE SAMPLES WERE VISUALLY INSPECTED AND TESTED FOR FLOW AND LEAK. ALL TEST RESULTS WERE WITHIN SPECIFICATIONS. THE PROBLEM MENTIONED BY THE CUSTOMER COULD NOT BE REPRODUCED. NO PRODUCT RETURNED FOR EVALUATION.

Description of Event or Problem · 1

ON (B)(6) 2012, IT WAS REPORTED THAT THE PT NOTICED THAT THE SELF-ADHESIVE ON HIS INFUSION SET WAS WET ON SEVERAL OCCASIONS. THE PT HAS BEEN EXPERIENCING THIS PROBLEM FOR THREE MONTHS. HIS BLOOD GLUCOSE LEVELS HAVE BEEN ELEVATED AS HIGH AS 550 MG/DL. HE HAS BEEN ABLE TO CORRECT THE ELEVATED LEVELS HIMSELF. HE THINKS THERE IS A LEAK BETWEEN THE CANNULA AND SELF-ADHESIVE. THE PT DID NOT REQUIRE MEDICAL ASSISTANCE FROM A HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THE ISSUE. THE INFUSION SET WAS REQUESTED TO BE RETURNED FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCU-CHEK FLEXLINK FPA ROCHE INSULIN DELIVERY SYSTEMS INC. 00700006960 216708

Patients

Seq Age Sex Outcome Treatment
1 33 YR INSULIN INFUSION PUMP| ACCESSORIES| INSULIN