POWERED WHEELCHAIR
Report
- Report Number
- 1525712-2012-01792
- Event Type
- Malfunction
- Date Received
- October 11, 2012
- Date of Event
- July 24, 2012
- Report Date
- October 10, 2012
- Manufacturer
- INVACARE TAYLOR STREET
- Product Code
- ITI
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Narratives
(B)(4) NO RMA HAS BEEN INITIATED FOR THIS ISSUE. MODEL ARROW STORM, SERIAL NUMBER/DATE (B)(4) IS APPROXIMATELY 5 YEARS, 4 MONTHS OLD. THE OWNER'S MANUAL PART NUMBER 1143151, REV.C(FEB-07), WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE USER FACILITY HAS BEEN CONTACTED FOR ADDITIONAL DETAIL ON THIS INCIDENT, HOWEVER, THE CONSUMER'S MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. REPORTEDLY, THE END USER IS A HEAVY USER OF THE DEVICE. IT WAS ALSO REPORTED BY THE MECHANIC THAT HE REMOVED AND LOOKED AT THE BATTERIES AND NOTED BURNT MARKS ON THE BATTERY POST RED RUBBER SLEEVE. HE OBSERVED THE FUSE ON BATTERY HARNESS WAS LOOSE. IN HIS OPINION, IT SEEMED THAT THE LOOSE FUSE CAUSED ARCING WHICH CAUSED THE BURNING. THE MALFUNCTION HAS NOT BEEN CONFIRMED.
(B)(4). INITIAL PR (B)(4) ISSUED MFR REPORT #1525712-2012-01792 INDICATING THE MODEL # AS ARROW STORM. THE ACTUAL MODEL IS 3GSTAR-TS. (B)(4) - NO RMA HAS BEEN INITIATED FOR THIS ISSUE. MODEL ARROW STORM, SERIAL NUMBER/DATE CODE (B)(4) IS APPROXIMATELY 5 YEARS, 4 MONTHS OLD. THE OWNER'S MANUAL PART NUMBER 1143151, REV.C(FEB-07) WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE USER FACILITY HAS BEEN CONTACTED FOR ADDITIONAL DETAIL ON THIS INCIDENT, HOWEVER THE CONSUMER'S MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. REPORTEDLY, THE END USER IS A HEAVY USER OF THE DEVICE. IT WAS ALSO REPORTED BY THE MECHANIC THAT HE REMOVED AND LOOKED AT THE BATTERIES AND NOTED BURNT MARKS ON THE BATTERY POST RED RUBBER SLEEVE. HE OBSERVED THE FUSE ON BATTERY HARNESS WAS LOOSE. IN HIS OPINION, IT SEEMED THAT THE LOOSE FUSE CAUSED ARCING WHICH CAUSED THE BURNING. THE MALFUNCTION HAS NOT BEEN CONFIRMED.
A REPORT HAS BEEN RECEIVED REGARDING AN INCIDENT THAT OCCURRED IN (B)(6). IT WAS LEARNED THE DEVICE STOPPED WHILE USER WAS OUTSIDE DRIVING. A MECHANIC REPORTEDLY DIAGNOSED THE PROBLEM. THE JOYSTICK WAS ON BUT NO POWER. NO INJURY.
A REPORT HAS BEEN RECEIVED REGARDING AN INCIDENT THAT OCCURRED IN (B)(6). IT WAS LEARNED THE DEVICE STOPPED WHILE USER WAS OUTSIDE DRIVING. A MECHANIC REPORTEDLY DIAGNOSED THE PROBLEM. THE JOYSTICK WAS ON BUT NO POWER. NO INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | POWERED WHEELCHAIR | 890.3860 | ITI | INVACARE TAYLOR STREET | 3GSTAR-TS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 30 DA | Other |