FDA Adverse Event Malfunction Summary report: N

IE33 ULTRASOUND MACHINE

MDR report key: 2771416 · Received September 13, 2012

Report

Report Number
2771416
Event Type
Malfunction
Date Received
September 13, 2012
Date of Event
August 18, 2012
Report Date
September 13, 2012
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
IYO
Product Problem
Yes
Report Source
User Facility report
Reporter Location
UT, US
Reporter Occupation
RISK MANAGER

Narratives

Description of Event or Problem · 1

PT HAD A TTE (TRANS THORACIC ECHOCARDIOGRAM) PERFORMED WITH ULTRASOUND MACHINE. THE MACHINE WOULD NOT TURN ON AFTER STUDY WAS DONE. THE TTE WAS UNABLE TO BE RETRIEVED. PATIENT HAD TO HAVE ANOTHER ONE PERFORMED THE NEXT DAY. SERVICE ENGINEER FROM PHILIPS MEDICAL WAS CONTACTED AND REPORTED THAT, AFTER SEVERAL ATTEMPTS, THE FILES WERE CORRUPT AND NO PATIENT EXAMS COULD BE RETRIEVED.MANUFACTURER RESPONSE FOR ULTRASOUND MACHINE, IE33 ULTRASOUND MACHINE (PER SITE REPORTER):THEY ATTEMPTED TO RETRIEVE THE IMAGES BUT SAID IT WAS CORRUPT AND TWO PATIENTS HAD TO HAVE THEIR STUDIES REDONE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 IE33 ULTRASOUND MACHINE SYSTEM, IMAGING, PULSED ECHO, ULTRASONIC IYO PHILIPS MEDICAL SYSTEMS * *

Patients

Seq Age Sex Outcome Treatment
1 76 YR