FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 2771113 · Received October 3, 2012

Report

Report Number
3004209178-2012-89881
Event Type
Malfunction
Date Received
October 3, 2012
Date of Event
August 24, 2012
Report Date
September 25, 2012
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH BLANK DISPLAY AS A RESULT OF A BROKEN SOLDER JOINT COMPONENT ON THE INTERFACE BOARD. THE DEVICE ALSO HAD A LOOSE DRIVE SUPPORT DISK.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP HAD A BLANK DISPLAY. TROUBLESHOOTING WAS PERFORMED. INSTRUCTED THE CALLER TO REMOVE THE BATTERY FOR TEN MINUTES, BUT THE DEVICE HAD A BATTERY ALARM. ADVISED THE CUSTOMER THAT THE DEVICE WILL BE REPLACED AND REVERT TO BACK UP PLAN. THE BLOOD GLUCOSE READING WAS 132MG/DL. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP OYC OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 39 YR