FDA Adverse Event
Malfunction
Summary report: N
PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP
MDR report key: 2771113
·
Received October 3, 2012
Report
- Report Number
- 3004209178-2012-89881
- Event Type
- Malfunction
- Date Received
- October 3, 2012
- Date of Event
- August 24, 2012
- Report Date
- September 25, 2012
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OYC
- PMA / PMN Number
- P980022
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IL
- Reporter Occupation
- PATIENT
Narratives
Additional Manufacturer Narrative · 1
FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH BLANK DISPLAY AS A RESULT OF A BROKEN SOLDER JOINT COMPONENT ON THE INTERFACE BOARD. THE DEVICE ALSO HAD A LOOSE DRIVE SUPPORT DISK.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE INSULIN PUMP HAD A BLANK DISPLAY. TROUBLESHOOTING WAS PERFORMED. INSTRUCTED THE CALLER TO REMOVE THE BATTERY FOR TEN MINUTES, BUT THE DEVICE HAD A BATTERY ALARM. ADVISED THE CUSTOMER THAT THE DEVICE WILL BE REPLACED AND REVERT TO BACK UP PLAN. THE BLOOD GLUCOSE READING WAS 132MG/DL. NO FURTHER INFORMATION WAS PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP | OYC | OYC | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-723NAS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 39 YR |