FDA Adverse Event
Malfunction
Summary report: N
PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP
MDR report key: 2761172
·
Received September 26, 2012
Report
- Report Number
- 3004209178-2012-89700
- Event Type
- Malfunction
- Date Received
- September 26, 2012
- Date of Event
- August 12, 2012
- Report Date
- September 14, 2012
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OYC
- PMA / PMN Number
- P980022
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OK
- Reporter Occupation
- PATIENT
Narratives
Additional Manufacturer Narrative · 1
FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH FROZEN DISPLAY DUE TO MOISTURE DAMAGE FOUND ALSO ON THE MOTOR. FURTHER TESTING COULD NOT BE PERFORMED DUE TO THE FROZEN DISPLAY.
Description of Event or Problem · 1
THE CUSTOMER REPORTED HAVING A BUTTON ERROR ALARM. TROUBLESHOOTING WAS PERFORMED. THE BUTTONS WERE NOT PRESSED DOWN FOR THREE MINUTES OR GREATER. THE BLOOD GLUCOSE READING WAS 267MG/DL. THE CALLER MENTIONED ALSO GETTING BATTERY ALARMS AND UNRESPONSIVE BUTTONS. ADVISED THE CUSTOMER THAT THE INSULIN PUMP IS REPLACED. NO FURTHER INFORMATION WAS PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP | OYC | OYC | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-723NAL |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 42 YR |