FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 2761172 · Received September 26, 2012

Report

Report Number
3004209178-2012-89700
Event Type
Malfunction
Date Received
September 26, 2012
Date of Event
August 12, 2012
Report Date
September 14, 2012
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH FROZEN DISPLAY DUE TO MOISTURE DAMAGE FOUND ALSO ON THE MOTOR. FURTHER TESTING COULD NOT BE PERFORMED DUE TO THE FROZEN DISPLAY.

Description of Event or Problem · 1

THE CUSTOMER REPORTED HAVING A BUTTON ERROR ALARM. TROUBLESHOOTING WAS PERFORMED. THE BUTTONS WERE NOT PRESSED DOWN FOR THREE MINUTES OR GREATER. THE BLOOD GLUCOSE READING WAS 267MG/DL. THE CALLER MENTIONED ALSO GETTING BATTERY ALARMS AND UNRESPONSIVE BUTTONS. ADVISED THE CUSTOMER THAT THE INSULIN PUMP IS REPLACED. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP OYC OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAL

Patients

Seq Age Sex Outcome Treatment
1 42 YR