POWERED WHEELCHAIR
Report
- Report Number
- 3004493922-2012-00367
- Event Type
- Malfunction
- Date Received
- September 26, 2012
- Report Date
- September 25, 2012
- Manufacturer
- INVACARE SUZHOU
- Product Code
- ITI
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MA, US
- Reporter Occupation
- PATIENT
Narratives
(B)(4) NO RMA HAS BEEN INITIATED FOR THIS ISSUE. MODEL M41SRB, SERIAL NUMBER/DATE (B)(4) IS APPROXIMATELY 5 YEARS AND 1 MONTH OLD. THE OWNER'S MANUAL PART NUMBER 1143206, WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER¿S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. A CALL WAS PLACED TO THE REPORTER OF THE EVENT. NO FURTHER INFORMATION RECEIVED ON AGE, HEIGHT AND WEIGHT, MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN. THE CONSUMER'S TECHNIQUE WHILE USING THE DEVICE IS UNKNOWN. THE MAINTENANCE HISTORY OF THE DEVICE IS UNKNOWN. THE MALFUNCTION HAS NOT BEEN CONFIRMED. THE REPORTER STATED THAT THERE ARE TIMES WHEN THE DEVICE MOVES FROM SIDE TO SIDE WHILE GOING DOWN A RAMP AND HAS BUMPED INTO CABINETS AND DOORWAYS. SHE STATED THERE IS A PIN UNDER THE CENTER OF THE CHAIR THAT IS BROKEN AND THE DEVICE IS BEING EVALUATED BY THE DEALER TO REPAIR THE PIN.
END USER STATES: SHE HAS HAD PROBLEMS SINCE SHE PURCHASED THE PRONTO M41. CUSTOMER SAYS THE CENTER BOLT, WHICH KEEPS THE CHAIR / SEAT STABLE HAS CONSTANTLY GIVEN HER PROBLEMS, IT IS WOBBLY. CUSTOMER ALLEGES NO INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | POWERED WHEELCHAIR | 890.3860 | ITI | INVACARE SUZHOU | M41SRB |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |