FDA Adverse Event Malfunction Summary report: N

KEEPSAFE DELUXE

MDR report key: 2759915 · Received September 19, 2012

Report

Report Number
2020362-2012-00556
Event Type
Malfunction
Date Received
September 19, 2012
Report Date
August 29, 2012
Manufacturer
J. T. POSEY CO.
Product Code
KMI
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

RESULTS: THE REPORTED ISSUE WAS NOT CONFIRMED. EVALUATION OF THE RETURNED PRODUCT REVEALED THE UNIT DID NOT POWER UP WITH BATTERIES BECAUSE OF BATTERY LEAKAGE AND CORROSION ON THE FLAT CONTACTS. THE BATTERY LEAKAGE CAUSED THE AQUALERT WATER INDICATOR TO SHOW MOISTURE EXPOSURE. THE UNIT DOES POWER UP WHEN USING AN EXTERNAL POWER SUPPLY OR A 9V ADAPTER AND PASSES ALL FUNCTIONAL TESTS. NOTE: POSEY INSTRUCTIONS FOR USE WARNING STATEMENT: TAKE CARE WHEN INSTALLING NEW BATTERIES. THE ALARM WILL NOT WORK IF BATTERIES ARE INSTALLED IMPROPERLY. DO NOT MIX OLD AND NEW BATTERIES, OR BATTERY BRANDS WITHIN A BATTERY PACK. ALWAYS INSTALL A COMPLETELY NEW SET OF BATTERIES. DO NOT ALLOW BATTERIES TO DEPLETE WHILE IN THE ALARM. DEPLETED BATTERIES MAY LEAK AND CORRODE, CAUSING DAMAGE TO THE ELECTRONICS AND RELIABILITY.(B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE VOICE MODULE DOES NOT WORK. CUSTOMER ALSO REPORTED THAT HE IS ABLE TO ONLY USE THE TONE. THERE WAS NO PATIENT INCIDENT OR INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 KEEPSAFE DELUXE KMI J. T. POSEY CO. 8374 NA

Patients

Seq Age Sex Outcome Treatment
1 UNK LOT # UNKNOWN| OVER-THE-MATTRESS SENSOR PAD, MODEL #8307