Description of Event or Problem · 1
I PURCHASED A SL-TP331 APEX TOILETING SLING FROM SPINLIFE.COM ((B)(4)) ON (B)(6) 2012. THIS IS USED ON A HOYER LIFT TO PICK UP MY WIFE WHO IS A QUADRIPLEGIC. BY (B)(6) 2012, I SAW ONE OF THE LOOPS THAT HOOKS ONTO THE LIFT HAD BADLY FRAYED CAUSED BY CONTACTING VELCRO ON ANOTHER PART OF THE SLING. THIS IS A DEFINITE SAFETY ISSUE AND COULD CAUSE MY WIFE TO FALL. I CALLED SPINLIFE AND TOLD THEM ABOUT THIS AND THEIR SUPPLIER SAID I MUST HAVE CUT THE STRAP AND WOULD NOT REPLACE IT. I HAVE PICTURES OF THE FRAYED STRAP. WELL, I ORDERED ANOTHER ONE ANYWAY ON (B)(6) 2012. NOW ON (B)(6) 2012 WE FIND THE VERTICAL SIDE STITCHING IS COMING APART ON ONE SIDE. THIS COULD CAUSE A COMPLETE FAILURE AND DROP MY WIFE. I ALSO HAVE PICTURES OF THE DEFECT ON THE SIDE STITCHING. THESE ARE SERIOUS ISSUES AS THESE ARE USED NOT ONLY BY ME BUT NURSING HOMES AND HOSPITALS. I WILL CONTACT SPINLIFE ON MONDAY (B)(6) 2012 AND NOTIFY THEM OF ANOTHER FAILURE AND TRY AND GET MY MONEY BACK. OH I HAVE BEEN USING A SLING MADE BY ALLIANCE #19512 WHICH LOOKS EXACTLY LIKE THE APEX MODEL FOR OVER A YEAR (I HAVE 2 OF THESE) WITHOUT ANY SIGNS OF OTHER THAN NORMAL WEAR. I ORDERED THE APEX SLING BECAUSE THEY HAVE A SMALL MODEL WHILE THE ALLIANCE DOESN'T MAKE THIS SIZE. NOTE MY WIFE WEIGHTS (B)(6). SLING RATED 400 LBS. PLEASE HELP ME IF YOU CAN. (B)(4).