FDA Adverse Event Malfunction Summary report: N

GLUCOMETER BLOOD ELITE XL

MDR report key: 275725 · Received April 17, 2000

Report

Report Number
1810909-2000-00013
Event Type
Malfunction
Date Received
April 17, 2000
Date of Event
March 17, 2000
Report Date
April 17, 2000
Manufacturer
KDK CORPORATION
Product Code
CGA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
UNKNOWN

Narratives

Description of Event or Problem · 1

THE COMPLAINANT IS THE PARENT OF AN INSULIN DEPENDENT DIABETIC. COMPLAINANT STATES THAT THE GLUCOMETER ELITE IS "DEAD" BECAUSE THE NEW STRIPS THAT COMPLAINANT HAD BEEN GIVEN HAD SCRATCHED THE INTERNAL CONTACTS AS THEY WERE BEING INSERTED INTO THE STRIP SLOT. INVESTIGATION INTO THIS ISSUE WAS MADE. IT WAS LEARNED THAT THE CUSTOMER WAS USING EXCEL OFF BRAND REAGENT STRIPS. SINCE BAYER IS NOT MFG THESE ITEMS IT IS VERY POSSIBLE THAT THE TOLERANCE OF THE REAGENT CONTACTS WAS EXCEEDED AND CAUSED THE METER TO MALFUNCTION. BECAUSE THE METER MAY HAVE BEEN DAMAGED WITH THE USE OF THE EXCEL OFF BRAND REAGENT STRIPS A REPLACEMENT SYSTEM IS BEING PROVIDED. A REQUEST WAS MADE TO RETURN THE SYSTEM FOR EVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 GLUCOMETER BLOOD ELITE XL BLOOD GLUCOSE METER CGA KDK CORPORATION 3901A *

Patients

Seq Age Sex Outcome Treatment
1 UNKNOWN