FDA Adverse Event Other Summary report: N

FRAXEL LASER

MDR report key: 2747061 · Received September 11, 2012

Report

Report Number
MW5026918
Event Type
Other
Date Received
September 11, 2012
Date of Event
November 21, 2011
Report Date
September 11, 2012
Manufacturer
PALOMER MEDICAL TECHNOLOGIES, INC.
Product Code
GEX
Adverse Event
Yes
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
WI, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

NON-ABLATIVE FRACTIONAL LASER DONE BY PREVEA PLASTIC SURGEONS IN (B)(6). I WAS LIED TO FROM PREVEA PLASTIC SURGEONS ABOUT THE PROCEDURE, FOR THE MONEY AND WAS NOT HELPED IN ANY WAY AFTER THE PROCEDURE WHICH LEFT MY FACE WITH SCARS, WRINKLES, CREEPY SKIN, ORANGE PEEL TEXTURE, SAGGING SKIN, LARGE PORES AND LOSS OF VOLUME. I WENT THERE BECAUSE I HAD A MILD CASE OF MELASMA ON MY CHEEKS, AND NOW AFTER 10 MONTHS MY WHOLE FACE IS RUINED. I FEEL THIS LASER SHOULD NOT BE OUT THERE ON THE MARKET BECAUSE IT AGES YOUR SKIN. PEOPLE ARE BEING DEFORMED BY THIS MACHINE, AND THEN NO ONE SEEMS TO BE ABLE TO HELP YOU ONCE YOUR FACE IS RUINED. MY DOCTOR DID NOT HELP IN ANY WAY, EVEN IN ANSWERING ANY QUESTIONS I HAD BECAUSE I BELIEVE HE DID NOT KNOW. MAYBE THERE ARE SOME DOCTORS WHO KNOW HOW TO USE THIS MACHINE PROPERLY, BUT MINE DID NOT, OR MAYBE IT¿S THE MACHINE. I HOPE YOU TAKE A BETTER LOOK AT THESE MACHINES, AND RESEARCH ONLINE UNDER (B)(6). THIS MACHINE NOT ONLY RUINS PEOPLE¿S FACES, LIVES, AND THE PEOPLE¿S LIVES AROUND THEM, PEOPLE ARE COMMITTING SUICIDE AFTER BEING DEFORMED BY THIS MACHINE. PLEASE HELP, AND STOP THIS FROM HAPPENING TO ANYONE ELSE. MY LIFE IS RUINED, LIKE SO MANY OTHERS. (B)(6).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FRAXEL LASER FRAXEL LASER GEX PALOMER MEDICAL TECHNOLOGIES, INC.

Patients

Seq Age Sex Outcome Treatment
1 50 YR Other