POWERED WHEELCHAIR
Report
- Report Number
- 1525712-2012-01419
- Event Type
- Malfunction
- Date Received
- September 13, 2012
- Report Date
- September 11, 2012
- Manufacturer
- INVACARE
- Product Code
- ITI
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NC, US
- Reporter Occupation
- PATIENT
Narratives
(B)(4). NO RMA HAS BEEN INITIATED FOR THIS ISSUE. MODEL RIIBMWDV, SERIAL NUMBER/DATE CODE (B)(4) IS APPROXIMATELY 12 YEARS OLD. THE OWNER'S MANUAL PART NUMBER 1081229 WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE FEMALE CONSUMER'S AGE IS (B)(6). THE CONSUMER'S MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. THE CONSUMER'S TECHNIQUE WHILE USING THE DEVICE IS UNKNOWN. THE MAINTENANCE HISTORY OF THE DEVICE IS UNKNOWN. MALFUNCTION HAS NOT BEEN CONFIRMED.
"END USER ALLEGED THAT THE JOYSTICK IS NOT RESPONDING. (B)(6) STATES THEN WHEN YOU GO TO TURN THE JOYSTICK TO ANY DIRECTION IT DID NOT RESPOND. IT WILL NOT GO STRAIGHT NOR THE DRIVE THE CHAIR AT ALL. (B)(6) STATED THAT THE CHAIR MADE A COUPLE OF HOLES IN THE DRY WALL AND TOOK OFF A LITTLE OF THE PAINT FROM THE DOORWAYS AS WELL BEFORE THE CHAIR STOPPED WORKING FOR HIM. (B)(6) IS HIS FINANCE WHO USES THE CHAIR. (B)(6) STATED THAT THEY HAVE NOT USED THE CHAIR IN 2 YEARS BECAUSE IT DOES NOT WORK. (B)(6) ALSO STATED THAT IT ALL DID NOT STOP AT ALL ONCE, THAT IT WOULD WORK THEN STOP THEN WORK AND STOP BEFORE IT COMPLETELY STOPPED WORKING ALL TOGETHER."
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | POWERED WHEELCHAIR | 890.3860 | ITI | INVACARE | S00B136291 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 46 | Other |