FDA Adverse Event Malfunction Summary report: N

CARTO 3 RMT SYSTEM

MDR report key: 2721926 · Received August 30, 2012

Report

Report Number
3008203003-2012-00034
Event Type
Malfunction
Date Received
August 30, 2012
Date of Event
August 7, 2012
Report Date
August 7, 2012
Manufacturer
BIOSENSE WEBSTER, LTD (HAIFA, ISRAEL)
Product Code
DQK
PMA / PMN Number
K090017
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION IS STILL IN PROGRESS. A SUPPLEMENTAL 3500A REPORT WILL BE SUBMITTED TO THE FDA ONCE THAT THE REPAIR RECORD IS COMPLETED. (B)(4).

Additional Manufacturer Narrative · 1

(B)(4). IT WAS REPORTED THAT UPON POWERING UP THE CARTO 3 PIU, THERE WAS NOISE ON ALL CHANNELS. AFTER FOLLOW UP TO CLARIFY THE EVENT, IT WAS CONFIRMED THAT THE LOST OF SIGNALS OCCURRED IN THE 12 LEADS OF BS ECGS AND ALL IC RECORDINGS IN BOTH CARTO AND EP RECORDING SYSTEMS AT THE SAME TIME. THE CARTO 3 RMT SYSTEM WAS INSPECTED BY BWI SERVICE ENGINEER. THE SYSTEM RECENTLY HAD AN ECG CARD REPLACED DUE TO SALINE BEING DUMPED ON THE PIU A FEW WEEKS PRIOR. IT WAS FOUND THAT THE DEFECTIVE REPROCESSED CATHETER EXTENSION CABLES CAUSED THE ISSUE. THE USER HAD A NUMBER OF SUCH DEFECTIVE CABLES. THE CABLES WERE REPLACED WITH NEW ONES AND THE ISSUE RESOLVED. THE ENTIRE PIU WAS RECENTLY REPLACED DUE TO DUE TO SALINE BEING ACCIDENTALLY DUMPED ON THE PIU. LATER ON THE PIU WAS INSPECTED, AND NO INTERNAL DAMAGE WAS FOUND. THE PIU WAS TESTED AND WAS FOUND IN ACCEPTABLE CONDITION. THE DEVICE HISTORY RECORD (DHR) REVIEW WAS PERFORMED. NO ANOMALIES WERE NOTED IN MANUFACTURING OR SERVICE.

Description of Event or Problem · 1

IT WAS REPORTED THAT UPON POWERING UP THE CARTO 3 PIU, THERE WAS NOISE ON ALL CHANNELS. THE CALL WAS TRANSFERRED TO THE CLINICAL SPECIALIST FOR FURTHER ASSISTANCE. THE CLINICAL SPECIALIST STATED THAT WHEN THE PIU WAS POWERED OFF, THE NOISE WAS RESOLVED ON ALL IC AND BS CHANNELS. THE REPORTER WAS NOT IN THE PROCEDURE ROOM WHERE THE CASE WAS IN PROGRESS. THE REPORTER WAS ADVISED TO CHECK/REPLACE THE RIGHT LEG (RL) LEAD TO THE PATIENT, EXCHANGE THE CATHETER CABLES AND ANY REPROCESSED CATHETERS. THE REPORTER ALSO MOVED THE LOCATION PAD FROM UNDER THE TABLE TO SEE IF THE NOISE IMPROVED AND CALLS BACK WITH RESULTS. THE CASE CONTINUED WITHOUT CARTO 3 USAGE. AFTER FOLLOW UP TO CLARIFY THE EVENT, IT WAS CONFIRMED THAT THE LOST OF SIGNALS OCCURRED IN THE 12 LEADS OF BS ECGS AND ALL IC RECORDINGS IN BOTH CARTO AND EP RECORDING SYSTEMS AT THE SAME TIME. THE NOISE WAS DESCRIBED AS SEVERE HIGH AMPLITUDE/HIGH FREQUENCY AND THE PHYSICIAN WAS NOT ABLE TO INTERPRET THE SIGNALS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CARTO 3 RMT SYSTEM COMPUTER, DIAGNOSTIC, PROGRAMMABLE DQK BIOSENSE WEBSTER, LTD (HAIFA, ISRAEL) M-5830-01

Patients

Seq Age Sex Outcome Treatment
1