FDA Adverse Event Injury Summary report: N

FREESTYLE LITE

MDR report key: 2721782 · Received August 30, 2012

Report

Report Number
2954323-2012-06526
Event Type
Injury
Date Received
August 30, 2012
Date of Event
August 9, 2012
Report Date
August 9, 2012
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

REQUESTED PRODUCT WAS NOT RECEIVED FOR INVESTIGATION. RETAINED TEST STRIP SAMPLES FROM THE SAME LOT REPORTED BY THE CUSTOMER (1253461) WERE TESTED WITH CONTROL SOLUTION INSTEAD. ALL RESULTS WERE WITHIN THE RANGE SPECIFICATION AND NO ERRORS WERE OBSERVED. THE COMPLAINT IS NOT CONFIRMED.

Additional Manufacturer Narrative · 1

ALL PERTINENT INFORMATION AVAILABLE TO ABBOTT DIABETES CARE HAS BEEN SUBMITTED. NOTE: CUSTOMER'S WEIGHT IS UNKNOWN. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING A READING OF 86 MG/DL ON HER ADC METER WHICH WAS LOWER THAN SHE FELT. MEDICAL SURVEY WAS NOT COMPLETED BECAUSE THE PHONE CALL WAS DISCONNECTED AND MULTIPLE ATTEMPTS BY CUSTOMER SERVICE TO REACH CUSTOMER TO OBTAIN ADDITIONAL INFORMATION WERE UNSUCCESSFUL. IT WAS REPORTED THAT CUSTOMER EXPERIENCED UNKNOWN INJURY RELATED TO THE REPORTED ISSUE. THERE WAS NO REPORT OF DEATH OR PERMANENT IMPAIRMENT ASSOCIATED WITH THIS MEDICAL EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE LITE BLOOD GLUCOSE MONITORING SYSTEM NBW 1253461

Patients

Seq Age Sex Outcome Treatment
1 73 YR Other