MECHANICAL WALKER, ROLLATOR
Report
- Report Number
- 1531186-2012-00792
- Date Received
- August 28, 2012
- Report Date
- August 27, 2012
- Manufacturer
- R. POON
- Product Code
- ITJ
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MN, US
- Reporter Occupation
- MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Narratives
(B)(4). NO RMA HAS BEEN INITIATED FOR THIS ISSUE. MODEL 66500 SERIAL NUMBER/DATE CODE (B)(4) IS APPROXIMATELY 2 YEARS OLD. THE OWNER'S MANUAL PART NUMBER 1148077 WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE CONSUMER'S AGE, HEIGHT AND WEIGHT ARE UNKNOWN. THE CONSUMER'S MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. THE CONSUMER'S TECHNIQUE WHILE USING THE DEVICE IS UNKNOWN. THE MAINTENANCE HISTORY OF THE DEVICE IS UNKNOWN. MALFUNCTION HAS NOT BEEN CONFIRMED.
(B)(4): RECEIVED EMAIL FROM (B)(4) REGARDING A DISCONTINUED 66500. CHECKED WITH QUALITY FOR WARRANTY REPLACEMENT ISSUES - GO AHEAD WITH WARRANTY REPLACEMENT. ACCORDING TO MIKE AT DAKOTA "THE BOLT INSIDE THE TUBING HOUSING THE FRONT CASTER ASSEMBLY HAD SNAPPED OFF. PATIENT IS UNDER THE WEIGHT LIMIT. LOT NUMBER 101108." REPLACED UNDER WARRANTY (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | MECHANICAL WALKER, ROLLATOR | 890.3825 | ITJ | R. POON | 66500 | 101108 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |