FDA Adverse Event Malfunction Summary report: N

CORTISOL

MDR report key: 2713544 · Received August 24, 2012

Report

Report Number
1823260-2012-04305
Event Type
Malfunction
Date Received
August 24, 2012
Date of Event
August 1, 2012
Report Date
August 24, 2012
Manufacturer
ROCHE DIAGNOSTICS
Product Code
NHG
PMA / PMN Number
K070788
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT WAS UNKNOWN IF THE INITIAL REPORTER SENT REPORT TO THE FDA. THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER DISCOVERED QUESTIONABLE CORTISOL RESULTS FOR ONE PATIENT WHEN THE RESULTS FROM OTHER ANALYZERS WERE COMPARED. THE RESULT RECEIVED FROM A COBAS E411 ANALYZER AND REPEATED ON A COBAS E601 WAS 60 NMOL/L WHICH WAS BELOW THE REFERENCE RANGE. THEY REPEATED THE MEASUREMENTS AGAIN AND THE RESULT WAS 66 NMOL/L. THE SAMPLE WAS FROZEN AND LATER MEASURED ON AXSYM AND THE RESULT WAS WITHIN THE REFERENCE RANGE. NO SPECIFIC DATA WAS PROVIDED. THE SAME SAMPLE WAS THEN MEASURED IN ANOTHER LABORATORY ON AN ANALYTICAL E MODULE ANALYZER AND THE RESULT WAS 51 NMOL/L. THE RESULT FROM AN ARCHITECT ANALYZER WAS 234.5 NMOL/L. ANOTHER SAMPLE FROM THIS PATIENT WAS ANALYZED BY RIA METHOD AND THE RESULT WAS WITHIN THE REFERENCE RANGE. NO SPECIFIC DATA WAS PROVIDED. NO INFORMATION WAS PROVIDED TO DETERMINE IF ANY ERRONEOUS RESULTS WERE REPORTED OUTSIDE THE LABORATORY OR IF THE PATIENT WAS ADVERSELY AFFECTED. THE SERIAL NUMBERS OF THE INVOLVED ANALYZERS WERE NOT PROVIDED. THE INVESTIGATION WAS UNABLE TO DETERMINE A SPECIFIC ROOT CAUSE. AS THE SAMPLE WAS MEASURED IN DIFFERENT LABS WITH DIFFERENT ANALYZERS, A GENERAL REAGENT OR ANALYZER ISSUE WAS NOT SUSPECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CORTISOL ENZYME IMMUNOASSAY, CORTISOL, SALIVARY NHG ROCHE DIAGNOSTICS NA ASKU

Patients

Seq Age Sex Outcome Treatment
1 052 YR