FDA Adverse Event Malfunction Summary report: N

ADVIA CENTAUR XP

MDR report key: 2711954 · Received August 23, 2012

Report

Report Number
2432235-2012-00260
Event Type
Malfunction
Date Received
August 23, 2012
Date of Event
July 25, 2012
Report Date
July 26, 2012
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JJE
PMA / PMN Number
K971418
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS FIELD SERVICE ENGINEER WAS DISPATCHED TO THE CUSTOMER SITE. THE FSE ANALYZED THE INSTRUMENT AND DETERMINED THE CAUSE OF THE ERROR TO BE RELATED TO CUSTOMER "MIS-POSITIONING" OF THE BARCODES. THE SYSTEM "SKIPPED" THE FIRST BARCODE THEN ASSIGNED THE BARCODE IN POSITION B TO POSITION A AND SO ON. THE BARCODES THEMSELVES WERE NOT MIS-READ. THE FSE CALIBRATED THE BARCODE READER VERIFIED THE RACK LOADER, LOADED RACKS AND VERIFIED THE PERFORMANCE. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. FURTHER EVALUATION OF THE DEVICE IS NOT REQUIRED.

Description of Event or Problem · 1

DISCORDANT RESULTS FOR THYROID STIMULATING HORMONE (TSH) WERE OBTAINED ON AN ADVIA CENTAUR XP INSTRUMENT DUE TO MISIDENTIFICATION OF SAMPLE BARCODES. THE RESULTS WERE REPORTED OUT. THE SAMPLES WERE RERUN ON THE SAME INSTRUMENT AND CORRECTED REPORTS WERE SENT TO THE PHYSICIANS. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTIONS OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT TSH RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ADVIA CENTAUR XP IMMUNOASSAY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC. ADVIA CENTAUR XP

Patients

Seq Age Sex Outcome Treatment
1