FDA Adverse Event Malfunction Summary report: N

EASY DIAGNOST ELEVA

MDR report key: 2701963 · Received August 14, 2012

Report

Report Number
3003768251-2012-00020
Event Type
Malfunction
Date Received
August 14, 2012
Report Date
July 16, 2012
Manufacturer
PHILIPS MEDICAL SYSTEMS GMBH DMC, DEVELOPMENT AND
Product Code
KPR
PMA / PMN Number
K031535
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER CHECKED FOR CORRECT OPERATION OF FOOTREST. THE UNIT OPERATED AS EXPECTED. HE COULD NOT FIND ANY SIGN OF DAMAGE THAT MAY HAVE CONTRIBUTED TO SUPPORT DISENGAGING. HOWEVER, THE FIELD SERVICE ENGINEER DECIDED TO REPLACE THE FOOTREST. THE INVESTIGATION SHOWED THAT THE OPERATOR FAILED TO CHECK THE CORRECT LOCKING OF THE FOOTREST INTO PLACE, AS REQUIRED BY THE INSTRUCTIONS FOR USE. THIS IS USE ERROR. THE INSTRUCTIONS FOR USE CLEARLY WARN THE OPERATOR (DANGER!) THAT UPON FOOTREST MOUNTING THE CORRECT LOCKING MUST BE CHECKED, AND DESCRIBES HOW THIS IS TO BE DONE. THE CUSTOMER WAS RETRAINED USING THE FOOTREST ACCORDING TO THE INSTRUCTIONS FOR USE. NO TECHNICAL CORRECTION NEEDED TO BE DONE BECAUSE OF NO MALFUNCTION. THE SYSTEM WORKS AS SPECIFIED. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED ABOUT A DISENGAGED FOOT SUPPORT OF AN X-RAY TABLE. THE TABLE WAS IN THE VERTICAL POSITION, WHEN THE PT STEPPED ON THE FOOTREST, WHICH DROPPED INTO THE BOTTOM POSITION, JARRING THE PT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 EASY DIAGNOST ELEVA KPR, JAA KPR PHILIPS MEDICAL SYSTEMS GMBH DMC, DEVELOPMENT AND 706032

Patients

Seq Age Sex Outcome Treatment
1