FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 2697834 · Received August 14, 2012

Report

Report Number
2182208-2012-02749
Event Type
Malfunction
Date Received
August 14, 2012
Date of Event
June 15, 2012
Manufacturer
MEDTRONIC, INC.
Product Code
KRG
PMA / PMN Number
P890003/S065
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Additional Manufacturer Narrative · 1

THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. EVALUATION SUMMARY: (B)(4) ANALYSIS CONFIRMED THE REPORTED EVENT. DRIVE CORRUPTION FOUND.

Description of Event or Problem · 1

IT WAS REPORTED THE CLINICIAN SELECTED THE VITATRON SCREEN AND PROGRAMMER LOCKED UP ON BLANK SCREEN WHEN GOING BACK TO THE MEDTRONIC SCREEN. IT WAS ALSO REPORTED THE PROGRAMMER ONLY HAS GRAY SCREEN WITH ONLY THREE ICONS ON SCREEN. NO AMOUNT OF REBOOTING CLEARED THEM. THIS HAPPENED WHEN SWITCHING BETWEEN VITATRON AND MEDTRONIC APPLICATIONS. IT WAS ALSO REPORTED WHEN PROGRAMMER WAS POWERED ON, IT DID NOT COME UP TO THE MODEL SELECT SCREEN, ONLY TO A BLANK TAN SCREEN WITH NO ICONS OR ANYTHING. RUNNING THE PROGRAMMER SERVICE DISK DID NOT CORRECT THE ISSUE. THE PROGRAMMER WAS RETURNED FOR REPAIR. NO INFORMATION WAS RECEIVED INDICATING PATIENT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CARELINK PROGRAMMER KRG MEDTRONIC, INC. 2090

Patients

Seq Age Sex Outcome Treatment
1 Other