FDA Adverse Event Malfunction Summary report: N

PCR COMPANO

MDR report key: 2690127 · Received July 16, 2008

Report

Report Number
3003768251-2008-00007
Event Type
Malfunction
Date Received
July 16, 2008
Date of Event
January 25, 2008
Report Date
January 28, 2008
Manufacturer
PHILIPS MEDICAL SYSTEMS GMBH DMC, DEVELOPMENT AND
Product Code
LLZ
PMA / PMN Number
K963980
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

CONCLUSION - THE ROOT CAUSE OF THIS PROBLEM IS A SOFTWARE RELATED ISSUE. A FIELD CHANGE ORDER WILL BE RELEASED TO CORRECT THIS SOFTWARE ISSUE.

Description of Event or Problem · 1

THIS X-RAY SYSTEM WILL INTERMITTENTLY EXPORT FLIPPED IMAGES TO THE PICTURE ARCHIVING COMPUTER SYSTEM (PACS). THESE FLIPPED IMAGES REFERS TO IMAGE INVERSION AND CAN BE DESCRIBED AS ¿MIRRORED¿ WHERE THE LEFT AND RIGHT ARE REVERSED. INVERTED WOULD APPLY TO THE TOP AND BOTTOM BEING REVERSED. THE RANDOM CHANGES IN THE IMAGE ORIENTATION COULD HAVE BEEN ANY OF THE FOUR POSSIBLE ORIENTATION ERRORS. A REBOOT OF THE SYSTEM WILL TEMPORARILY RESTORE NORMAL OPERATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PCR COMPANO LLZ (PICTURE ARCHIVING AND COMMUNICATIONS SYSTEM) LLZ PHILIPS MEDICAL SYSTEMS GMBH DMC, DEVELOPMENT AND 732028 NA

Patients

Seq Age Sex Outcome Treatment
1