FDA Adverse Event
Malfunction
Summary report: N
CXDI CONTROL SOFTWARE NE VER.1.40 AND 1.40.1
MDR report key: 2680744
·
Received July 25, 2012
Report
- Report Number
- 1000181430-2012-00034
- Event Type
- Malfunction
- Date Received
- July 25, 2012
- Date of Event
- November 14, 2011
- Report Date
- July 19, 2012
- Manufacturer
- CANON, INC.
- Product Code
- MQB
- PMA / PMN Number
- K102012
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
Additional Manufacturer Narrative · 1
CANON INC. (B)(4) ISSUED VERSION (B)(4) NE CXDI CONTROL SOFTWARE ON 11/16/2011 TO ADDRESS THIS ISSUE.
Description of Event or Problem · 1
CANON U.S.A., INC. MEDICAL SYSTEMS DIVISION (CMS) RECEIVED A REPORT OF GRAYED OUT OR BLANK IMAGES WITH CXDI-70C WIRELESS PANEL USED IN CONJUNCTION WITH NE CONTROL SOFTWARE VERSION (B)(4). UPON INVESTIGATION, IT WAS FOUND THAT IMAGES WOULD APPEAR GRAY OR BLANK WHEN SENT TO THE PACS AND WERE STORED THAT WAY IN THE PAST STUDY LIST ON THE NE SOFTWARE. THE BLANK IMAGES WERE UNUSABLE AND NECESSITATED RETAKING IMAGES, WHICH WOULD SUBJECT PTS TO UNNECESSARY ADDITIONAL RADIATION EXPOSURE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | CXDI CONTROL SOFTWARE NE VER.1.40 AND 1.40.1 | CONTROL SOFTWARE | MQB | CANON, INC. | NE | NOT AVAILABLE |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NOT AVAILABLE |