FDA Adverse Event Other Summary report: N

MEDART

MDR report key: 2677778 · Received July 18, 2012

Report

Report Number
8021543-2012-04403
Event Type
Other
Date Received
July 18, 2012
Date of Event
October 28, 2009
Report Date
June 6, 2012
Manufacturer
MEDART A/S
Product Code
GEX
PMA / PMN Number
083123
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
DA
Reporter Occupation
RISK MANAGER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). SERVICE 3043 FOR LASER SYSTEM 10/20/2010. BOTH PRODUCTS WERE FOUND TO BE FUNCTIONING 100% ACCORDING TO SPECS, AND WERE FIT FOR PURPOSE. MEDART WERE INFORMED 16 MONTHS AFTER THE ACTUAL PROCEDURE. MEDART WERE TRYING TO COLLECT ALL RELEVANT DATA. THIS WAS VERY DIFFICULT: 6 MONTHS AFTER THE INITIAL INFORMATION TO MEDART, THE CASE WERE CLOSED AT MEDART, AS THE THIRD-PARTY DOCTOR (B)(4) CONCLUDED THE PROBLEM BEING DUE TO THE ACTUAL HANDLING OF THE SCANNER DURING THE PROCEDURE. (B)(6) HAS BEEN INSTRUCTED TO FOLLOW THE RECOMMENDATIONS IN THE LABELING FOR THE DEVICES. WE HAVE NOT BEFORE OR AFTER THIS CASE HAD ANY EVENTS OF THE SAME KIND. (B)(4).

Description of Event or Problem · 1

PT CLAIM TO HAVE RECEIVED SCARRING AFTER PROCEDURE WITH CO2 LASER FOR RE-SURFACING. THE SCARRING IS FORMED AS STRIPES ON THE CHEEK. THE PT WAS AFTER THE EVENT INSPECTED BY AN INDEPENDENT DOCTOR. THE FIRST CONCLUSION WAS THAT THE STRIPED SCARRING OCCURRED DUE TO THE LASER PROCEDURE. LATER THE CONCLUSION WERE ADJUSTED TO INDICATE A COMBINATION OF HANDLING THE PRODUCT, AND USING ONLY ONE PASS. IN THE LABELING OF THE PRODUCT, IT IS RECOMMENDED TO ENSURE NO OVERLAPPING AND TO USE MORE PASSES IN ORDER TO AVOID SCARRING. THIS RECOMMENDATION WERE NOT FOLLOWED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 MEDART MEDART 610 WITH MEDART 457 GEX MEDART A/S 610.000 + 457.000 NA

Patients

Seq Age Sex Outcome Treatment
1 35 YR Required Intervention