FDA Adverse Event Malfunction Summary report: N

FREESTYLE

MDR report key: 2676575 · Received July 31, 2012

Report

Report Number
2954323-2012-06429
Event Type
Malfunction
Date Received
July 31, 2012
Date of Event
July 3, 2012
Report Date
July 3, 2012
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

GIVEN NO TEST STRIPS WERE RETURNED FOR INVESTIGATION, RETAINED TEST STRIP SAMPLES FROM THE SAME LOT REPORTED BY THE CUSTOMER (1172414) WERE TESTED WITH CONTROL SOLUTION. ALL RESULTS WERE WITHIN THE RANGE SPECIFICATION AND NO ERRORS WERE OBSERVED. THE COMPLAINT IS NOT CONFIRMED.

Additional Manufacturer Narrative · 1

THE COMPLAINT WAS NOT CONFIRMED AND NO NEW ISSUES WERE OBSERVED. ALL RESULTS WERE WITHIN THE RANGE SPECIFICATION DURING CONTROL SOLUTION TESTING. ADDITIONALLY, SIMILAR READINGS FROM THE ONES REPORTED BY THE CUSTOMER WERE FOUND IN THE DEVICE'S INTERNAL MEMORY LOG; HOWEVER, IT IS UNKNOWN IF THE READINGS OCCURRED IN 10 MINUTES DUE TO THE CUSTOMER NOT SETTING THE DATE AND TIME. (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING ERRATIC READINGS ON THEIR ADC BLOOD GLUCOSE METER. CUSTOMER REPORTED RECEIVING READINGS OF 390 MG/DL AND 65 MG/DL WITHIN 10 MINUTES. THE RESULTS WHEN PLOTTED ON A PARKES ERROR GRID FELL INTO THE "C" ZONE SHOWING THE DIFFERENCE IN VALUES TO BE CLINICALLY SIGNIFICANT. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY, OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 FREESTYLE BLOOD GLUCOSE MONITORING SYSTEM NBW 1172414

Patients

Seq Age Sex Outcome Treatment
1