FDA Adverse Event Malfunction Summary report: N

POWERED WHEELCHAIR

MDR report key: 2671896 · Received July 26, 2012

Report

Report Number
1525712-2012-01048
Event Type
Malfunction
Date Received
July 26, 2012
Report Date
August 3, 2012
Manufacturer
INVACARE TAYLOR STREET
Product Code
ITI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). INITIAL PR (B)(4) ISSUED MFG REPORT #1525712-2012-01048 INDICATING THE MODEL # AS GTO-CG. THE CORRECT MODEL # IS GTQ-CG. MDR DECISION DATE: (B)(4) - NO RMA HAS BEEN INITIATED FOR THIS ISSUE. MODEL 3GTQ-CG, SERIAL NUMBER/DATE CODE (B)(4) IS APPROXIMATELY 11 MONTHS OLD. THE OWNER'S MANUAL PART NUMBER 1143151 REV H (JUL-10) WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE CONSUMER'S AGE, HEIGHT AND WEIGHT ARE UNKNOWN. THE CONSUMER'S MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. THE CONSUMER'S TECHNIQUE WHILE USING THE DEVICE IS UNKNOWN. THE MAINTENANCE HISTORY OF THE DEVICE IS UNKNOWN.

Additional Manufacturer Narrative · 1

(B)(4) - NO RMA HAS BEEN INITIATED FOR THIS ISSUE. MODEL 3GTQ-CG, SERIAL NUMBER/DATE CODE (B)(4) IS APPROXIMATELY 11 MONTHS OLD. THE OWNER'S MANUAL PART NUMBER 1143151 REV H (JUL-10) WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE CONSUMER'S AGE, HEIGHT AND WEIGHT ARE UNKNOWN. THE CONSUMER'S MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. THE CONSUMER'S TECHNIQUE WHILE USING THE DEVICE IS UNKNOWN. THE MAINTENANCE HISTORY OF THE DEVICE IS UNKNOWN.

Description of Event or Problem · 1

"SAW CLIENT TODAY - THE TILT POTENTIOMETER WAS READJUSTED AND CURED THE SLOW CREEP OF CHAIR. V-MEDICAL HAS TURNED FORWARD SPEED UP 100% AND CHAIR WAS LUNGING. TECH SERVICE ADVISED TO REPLACE THE JOY STICK. RIGHT MOTOR LOUD NOISE AND ADVISED REPLACEMENT. QUOTE GIVEN # (B)(4) AND PARTS SHOULD BE ORDERED. CLIENT FELT BETTER ABOUT CHAIR AND NOW DOES NOT THINK IT WILL LEAVE CLIENT STRANDED."

Description of Event or Problem · 1

"SAW CLIENT TODAY - THE TILT POTENTIOMETER WAS READJUSTED AND CURED THE SLOW CREEP OF CHAIR. (B)(4)-MEDICAL HAS TURNED FORWARD SPEED UP 100% AND CHAIR WAS LUNGING. TECH SERVICE ADVISED TO REPLACE THE JOY STICK. RIGHT MOTOR LOUD NOISE AND ADVISED REPLACEMENT. QUOTE GIVEN (B)(4) AND PARTS SHOULD BE ORDERED. CLIENT FELT BETTER ABOUT CHAIR AND NOW DOES NOT THINK IT WILL LEAVE CLIENT STRANDED."

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 POWERED WHEELCHAIR 890.3860 ITI INVACARE TAYLOR STREET 3GTQ-CG

Patients

Seq Age Sex Outcome Treatment
1 Other