FDA Adverse Event Malfunction Summary report: N

VISTA

MDR report key: 2671683 · Received July 26, 2012

Report

Report Number
1722028-2012-00526
Event Type
Malfunction
Date Received
July 26, 2012
Date of Event
June 29, 2012
Report Date
June 29, 2012
Manufacturer
TERUMO BCT
Product Code
NYO
PMA / PMN Number
BK070066
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION: A REVIEW OF THE PRODUCT DISPOSITION FORM (PDF) SYSTEM FOR THIS CATALOG NUMBER WAS PERFORMED AND NO PRODUCTION DEFECT RECORDS WERE FOUND. THE CUSTOMER WANTED TO KNOW THE ORDER OF OPERATIONS OF PEOPLE WHO INTERACTED WITH THE VISTA (SOFTWARE FOR ASSIGNING DONORS) SYSTEM. THIS WAS PROVIDED TO THEM VIA AUDIT TRAIL UTILITY IN VISTA. ROOT CAUSE: OPERATOR ERROR. CORRECTIVE ACTION: THE CUSTOMER IS HANDLING THE DOCUMENTATION ISSUES WITH THE RUN RECORDS ON THEIR END.

Description of Event or Problem · 1

THE CUSTOMER CALLED TO REPORT THAT THE OPERATOR HAD ASSIGNED A DONOR TO A TRIMA PROCEDURE BUT THE PERSON RUN ON THE PROCEDURE WAS NOT THAT DONOR. THE TOTAL BLOOD VOLUME (TBV) THAT WAS CALCULATED WAS THEREFORE INCORRECT (IN THE UNSAFE DIRECTION, SO THE DONOR WAS RUN ON A HIGHER TBV THAN ACTUAL) FOR THIS DONOR AND THERE IS POTENTIAL FOR OVERINFUSION OF ANTI-COAGULANT. THIS WAS A SINGLE PLATELET PROCEDURE, AND THE DONOR DID NOT HAVE A REACTION DURING THE PROCEDURE, NOR DID THEY PRESENT ANY ISSUES AFTERWARD. THE CUSTOMER DECLINED TO PROVIDE THE PATIENT'S AGE OR WEIGHT. THIS REPORT IS BEING FILED DUE TO OPERATOR ERROR THAT HAS THE POTENTIAL TO CAUSE OR CONTRIBUTE TO A DEATH OR INJURY IF THIS SAME FAILURE WERE TO RECUR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VISTA VISTA INFORMATION SYSTEM NYO TERUMO BCT 923000320

Patients

Seq Age Sex Outcome Treatment
1 Other