FDA Adverse Event Malfunction Summary report: N

DEX GLUCOMETER

MDR report key: 266318 · Received February 29, 2000

Report

Report Number
MW1018270
Event Type
Malfunction
Date Received
February 29, 2000
Date of Event
February 1, 2000
Report Date
February 29, 2000
Manufacturer
BAYER CORP
Product Code
CFR
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
NC, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

PROBLEM HAPPENS REPEATEDLY. DEVICE IS USED TO TEST BLOOD GLUCOSE 6 TIMES A DAY. REPORTER STATES THAT DEVICE DISPLAYS AN ERRONEOUS ERROR CODE, E7, WHEN TEST STRIPS ARE INSERTED. THE TEST STRIPS COST MONEY AND BECAUSE OF THE ERROR CODES THE REPORTER IS USING 8 STRIPS PER DAY WHICH IS A 25% COST INCREASE. THE INCREASE IN USE OF STRIPS MEANS CO IS ABLE TO SELL MORE STRIPS. REPORTER HAS SPOKEN WITH CO WHICH ASSURED RPTR THAT REPORTER'S TESTING TECHNIQUE IS SATISFACTORY. IN ADDITION, ACCORDING TO THE REPORTER CO HAS ALSO RECEIVED NUMEROUS SIMILAR COMPLAINTS. REPORTER FEELS THAT IF THE FDA WERE AWARE OF THE NUMEROUS COMPLAINTS THAT THIS DEVICE WOULD NOT HAVE BEEN GIVEN ITS APPROVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 DEX GLUCOMETER BLOOD GLUCOSE MONITOR CFR BAYER CORP UNK NA

Patients

Seq Age Sex Outcome Treatment
1 66 YR