FDA Adverse Event Malfunction Summary report: N

POWERED WHEELCHAIR

MDR report key: 2662515 · Received July 20, 2012

Report

Report Number
1525712-2012-00996
Event Type
Malfunction
Date Received
July 20, 2012
Report Date
July 18, 2012
Manufacturer
INVACARE TAYLOR STREET
Product Code
ITI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

NO RMA HAS BEEN INITIATED FOR THIS ISSUE. MODEL TDXSP-CG, SERIAL NUMBER/DATE CODE (B)(4). THE OWNER'S MANUAL PART NUMBER 1023891 REV K WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. THE CONSUMER'S AGE, HEIGHT AND WEIGHT ARE UNKNOWN. THE CONSUMER'S MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. THE CONSUMER'S TECHNIQUE WHILE USING THE DEVICE IS UNKNOWN. THE MAINTENANCE HISTORY OF THE DEVICE IS UNKNOWN. JOYSTICK ALLEGEDLY KEEPS FAILING.

Description of Event or Problem · 1

JOYSTICK WOULD SAY GOODBYE BUT NOT POWER DOWN, TRIED A LOANER JOYSTICK AND IT WORKED FOR A COUPLE OF DAYS, TRIED ANOTHER ONE AND IT IMMEDIATELY DID THE SAME THING. DEALER WOULD LIKE CALL ON WHAT WAS FOUND.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 POWERED WHEELCHAIR 890.3860 ITI INVACARE TAYLOR STREET TDXSP-CG

Patients

Seq Age Sex Outcome Treatment
1 30 Other