FDA Adverse Event Malfunction Summary report: N

VITROS CHEMISTRY PRODUCTS GENT REAGENT

MDR report key: 2658372 · Received July 17, 2012

Report

Report Number
1319808-2012-00022
Event Type
Malfunction
Date Received
July 17, 2012
Date of Event
May 9, 2012
Report Date
July 17, 2012
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
LCD
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT LOWER THAN EXPECTED VITROS GENT PROFICIENCY RESULTS WERE OBTAINED ON A VITROS 5600 INTEGRATED SYSTEM. THE INVESTIGATION FOUND NO EVIDENCE TO SUGGEST THAT AN INSTRUMENT MALFUNCTION CONTRIBUTED TO THE EVENT. ACCEPTABLE RESULTS WERE OBTAINED USING THE SAME VITROS GENT REAGENT LOT WHEN THE PROFICIENCY SAMPLES WERE REPEATED AT A LATER DATE. THE INVESTIGATION WAS UNABLE TO DETERMINE A DEFINITIVE ROOT CAUSE. HOWEVER, AN ISSUE WITH THE VITROS GENT REAGENT, THE FS DILUENT PACK 2, OR IMPROPER SAMPLE HANDLING COULD NOT BE RULED OUT AS POTENTIAL CONTRIBUTING FACTORS. OCD HAS RECEIVED NO RELATED CUSTOMER COMPLAINTS FOR VITROS GENT LOT 1512-07-1283 TO SUGGEST A PRODUCT ISSUE. THE ROOT CAUSE OF THIS EVENT IS UNKNOWN.

Description of Event or Problem · 1

A CUSTOMER OBSERVED LOWER THAN EXPECTED VITROS GENT PROFICIENCY RESULTS ON A VITROS 5600 INTEGRATED SYSTEM. A VALUE OF 5.7 G/ML WAS OBTAINED FROM PROFICIENCY SAMPLE T67 VERSUS THE EXPECTED VALUE OF 8.3 G/ML. A VALUE OF 9.2 G/ML WAS OBTAINED FROM PROFICIENCY SAMPLE T68 VERSUS THE EXPECTED VALUE OF 14.0 G/ML. A VALUE OF 9.7 G/ML WAS OBTAINED FROM PROFICIENCY SAMPLE T70 VERSUS THE EXPECTED VALUE OF 15.3 G/ML. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF PATIENT SAMPLES WERE AFFECTED. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS CHEMISTRY PRODUCTS GENT REAGENT IN-VITRO DIAGNOSTIC LCD ORTHO-CLINICAL DIAGNOSTICS 1512-07-1283

Patients

Seq Age Sex Outcome Treatment
1 NOT APPLICABLE.