POWERED WHEELCHAIR
Report
- Report Number
- 1525712-2012-00926
- Event Type
- Malfunction
- Date Received
- July 13, 2012
- Report Date
- July 10, 2012
- Manufacturer
- INVACARE TAYLOR STREET
- Product Code
- ITI
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Narratives
(B)(4) HAS BEEN INITIATED FOR THIS ISSUE. MODEL TDXSP-CG, SERIAL NUMBER/DATE (B)(4) IS APPROXIMATELY 3 MONTHS OLD. THE OWNER'S MANUAL PART NUMBER 1143190 REV K (MAR-11), WAS ISSUED WITH THIS DEVICE. THE OWNER'S MANUAL IS ALSO FOUND ON-LINE AT INVACARE.COM. IT IS UNKNOWN IF THE CONSUMER HAS FULLY READ AND UNDERSTANDS THE OWNER'S MANUAL. DOCUMENTATION PROVIDES WARNINGS, CAUTIONS, AND INSTRUCTIONS FOR SAFELY USING THE DEVICE. IF THE CONSUMER DOES NOT UNDERSTAND THE WRITTEN WARNINGS, CAUTIONS OR INSTRUCTIONS THEN THEY SHOULD CONTACT INVACARE. THE CONSUMER'S AGE, HEIGHT AND WEIGHT ARE UNKNOWN. THE CONSUMER'S MEDICAL CONDITION, STABILITY AND MEDICATION REGIMEN ARE UNKNOWN. THE CONSUMER'S TECHNIQUE WHILE USING THE DEVICE IS UNKNOWN. THE MAINTENANCE HISTORY OF THE DEVICE IS UNKNOWN. TERRITORIAL BUSINESS MANAGER (TBM) CALLED STATING THAT THE RIGHT SIDE ELEVATING LEG RESTS (ELR) ON THE TDXSP-CG POWER CHAIR ALLEGEDLY LOCK UP. THE LEFT ELR OCCASIONALLY LOCK UP. DEALER ALSO STATED THAT THE ACTUATOR IS MAKING NOISE. (B)(4) HAS BEEN ISSUED FOR THE REPLACEMENT ELR'S AND THE DAMAGED PRODUCT IS TO BE RETURNED TO INVACARE FOR AN INSPECTION. NO INJURY ALLEGED.
"PER TBM ELR LEG ISSUE. NO PHYSICAL DAMAGE BUT RIGHT SIDE LOCKS UP AND ACTUATOR NOISE AND THE LEFT SIDE OCCASIONALLY LOCKS UP." (B)(4). NO ALLEGED INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | POWERED WHEELCHAIR | 890.3860 | ITI | INVACARE TAYLOR STREET | TDXSP-CG |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |